Med MartReviews of medmartonline.com

4.310,501 reviews
Physical Aids
10780 Reading Road, Cincinnati, Ohio

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Med Mart

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About Med Mart

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.

Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: medmartonline.com
Website: medmartonline.com
Category: Physical Aids
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Med Mart reviews

10,501 approved reviews, newest moderated first

Charles P.
May 9, 2025
I logged into my account and saw that…
I logged into my account and saw that the cover for my scooter had been discontinued. I tried several time to remove but the system would not allow me to. I made the attempt several times but was unsuccessful. I finally logged out and went in as a guest to complete my order.
Response from Med MartMay 15, 2025
Thank you for your feedback, we apologize you had issues with your account. If this happens in the future, please call us so we can assist and provide resolution.
RASHID C.
May 9, 2025
The delivery service you use is awful.
The delivery service you use is awful. They left the items in the middle of the sidewalk and would not take the wood pallet back. What the hell am I supposed to do with that. If this is the delivery service you are going to continue to use my family and friends will not be ordering again
Response from Med MartMay 9, 2025
Hi there and good morning! I looked up your order and see you didn't have delivery service paid for, you had free shipping by freight delivered directly to you. The freight companies that any of us use online for large shipments do not remove packaging and take it with them. It would have been a normal Fedex Freight or likewise company that delivered. We do offer optional in home delivery and set up which does unpackage, set up in your home and dispose of packaging materials. I don't see that you ordered with a product advisor or a sales rep as we would have absolutely disclosed how the shipment would be received and what to expect. In the future, please call ahead with any questions as we have friendly advisors and customer service staff ready to assist you Monday thru Friday 9am-8pm EST and Saturdays 10-4 EST. We appreciate you for choosing us!
Barb V.
May 9, 2025
Stacy is absolutely wonderful
Stacy is absolutely wonderful, I had several issues and she handled everything professionally and efficiently. Stacy is so pleasant and cheerful
Response from Med MartMay 15, 2025
We apologize there were issues with your order, however we are so glad Stacy was able to provide prompt resolution. Please let us know if we can be of assistance in the future.
Paula T.
May 8, 2025
Stacy very helpful
Stacy very helpful
Response from Med MartMay 15, 2025
We are so glad Stacy was able to help you find the right product. Please let us know if we can be of assistance in the future.
Karol J. L.
May 8, 2025
Delivery date could have been closer to…
Delivery date could have been closer to what I expected 4 days later
Response from Med MartMay 15, 2025
Thank you for your feedback. We take the time to look into all reviews and use them to better our processes for future customers.
Ken
May 8, 2025
Very friendly lady and easy to converse…
Very friendly lady and easy to converse with. Have not received products yet but sssume all will go as informed
Response from Med MartMay 15, 2025
Thank you for your positive feedback! We are confident you will be satisfied with your product once received. Please let us know if we can be of assistance in the future.
Frances Cobb - B.
May 8, 2025
Representative appeared knowledgeable…
Representative appeared knowledgeable of the product I wanted. Answered all my questions pleasant to talk with. Patient with my questions.
Response from Med MartMay 15, 2025
We are so glad we met your expectations! We strive for all of our customers to have a positive experience! Please let us know if we can be of assistance in the future.
STACEY S.
May 7, 2025
Great customer service!!
Great customer service. The fellow on the other end of the phone was extremely helpful!
Response from Med MartMay 15, 2025
Thank you for your positive feedback! Please let us know if we can be of assistance in the future.

Med MartReviews of medmartonline.com

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Med Mart reviews

I logged into my account and saw that…

The delivery service you use is awful.

Stacy is absolutely wonderful

Stacy very helpful

Delivery date could have been closer to…

Very friendly lady and easy to converse…

Representative appeared knowledgeable…

Great customer service!!

About Med Mart

About these reviews

More in Physical Aids

SpinLife.com

Shower Bay

KTS Pooled Trust

IndeMedical.com

Med Mart reviews

I logged into my account and saw that…

The delivery service you use is awful.

Stacy is absolutely wonderful

Stacy very helpful

Delivery date could have been closer to…

Very friendly lady and easy to converse…

Representative appeared knowledgeable…

Great customer service!!