DAVID C.
The wrong scooter was delivered to my…
The wrong scooter was delivered to my home. I immediately contacted this company and was informed that I would be contacted with 24-48 hours with a resolution. The company did not contact me within the timeframe given with how to deal with the wrong scooter being delivered.
Response from Med MartJul 11, 2025
Hey David, We're really sorry that you got the wrong scooter and that we didn't follow up in the time we said we would. We know how important the matter is and are sorry for the wait. Our team is looking over your order right away and will get in touch with you directly to fix the issue as soon as they can. In the meantime, you can reach us at 📞 1-844-289-5223 or 📧 [email protected]. Thanks for being patient. Best wishes, The Med Mart Team


