Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Justin S.
No negative encounters during my shopping experience. I was notified every time there was a status change to my order. Excellent customer service personnel. Thank Medisave!
Response from Medisave US LLPJun 3, 2020
Thank You - for your order and your kind review.
Alvin D.
Thank you. A+
Response from Medisave US LLPJun 3, 2020
Thank You - for your order and your kind review.
MD
I received a littman stethoscope that I ordered from your website that doesn’t seem authentic. I have used and still use littman throughout my career and this stethoscope is different than any other stethoscope I have encountered in any of the units that I have worked in. It’s light weight, the tube is flimsy and cheap looking and it’s surface is not as shiny and smooth as other littman stethoscope. The diameter of the tube is thinner and Is longer than authentic ones. It came in an open box (I had it engraved so that’s understandable). It did not have replacement ear pieces. The rest of the stethoscope doesn’t seem brand new as it has minor scratches. I called your business twice and was placed on hold both times. I left two voice mails. No reply. I sent an email, also no response. I then was able to finally talk to a customer rep who was not helpful. He simply dismissed my concerns and passed the bucket on to littman and said “you had it engraved, there’s nothing we can do. All our stethoscopes are authentic. Reach out to Littman”. I reached out to littman and they want me to ship the stethoscope back to them to verify if it’s authentic. It’s a major headache for a simple product that I paid full price for and additional charge for engraving.
Response from Medisave US LLPJun 3, 2020
Unmet expectation is the hardest part of customer service. As discussed on the phone, Littmann did change the composition of their tubing. The tubing no longer contains bisphenol A (BPA). That could account for the change in appearance you noticed. My verbal assurance that your stethoscope was authentic was received with skepticism and you wanted to know exactly when the change in the tubing took place so I recommended you contact Littmann - 800-228-3957 As the stethoscope was engraved it can not be returned to regular stock and, as I mentioned, we would not have any different tubing available. All our inventory is the very latest Littmann has to offer. If you have any other issues that we did not get the opportunity to discuss, feel free to email me directly. Robert Kaiser [email protected]
Wade L.
Great service
Response from Medisave US LLPJun 3, 2020
Thank you for your order
Karen L.
The product we ordered was not immediately available, but we were able to immediately reach someone from Medisave by phone, and he was very helpful. The product arrived just a few days later.
Response from Medisave US LLPJun 3, 2020
Sorry for the delay. Our inventory is very fluid with merchandise flowing in and out on a regular basis.
Jeffrey B.
RN lost my stethoscope and received my Master cardiology stethoscope in 24 hrs. Thanks medisave! I had to pay ovn delivery charge, but it was still worth it...
Response from Medisave US LLPJun 3, 2020
The Standard Overnight shipping option with FedEx is $24.99 but with the issues we've seen lately with the Postal Service I think it was money well spent.
DORIS S.
I was very pleased with the service and totally enjoy my new stethoscope. I will definitely use the company again for future purchases. Thanks
Response from Medisave US LLPJun 3, 2020
Thank you for your order and your kind review.
Joyce S.
I have never had online customer service like Medisave US LLP. It was so amazing. Some how, I did not input my entire address correctly. Instead of letting it sit and have me thinking my order is on the way. I received a personal email informing me of the mistake. In doing so, even with me causing the slight delay, my order still got to me on time. I will be ordering from them again. -J
Response from Medisave US LLPJun 3, 2020
Thank you for your order and your kind review. I'm glad that worked out.
