charles t F.
didn't think it would bevon time but it…
didn't think it would bevon time but it got here!
Response from Medisave US LLPDec 31, 2020
At least someone got their stethoscope on time : )
Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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charles t F.
didn't think it would bevon time but it got here!
Response from Medisave US LLPDec 31, 2020
At least someone got their stethoscope on time : )
Shaina C.
I placed my order on 12/17 for a littmann cardiology 4 stethoscope and paid for expedited processing/shipping since it was for a Christmas present. 2 hrs after placing the order, I received an email that the item was out of stock and that my order was placed on hold, but that they expected it back in stock soon. Since it was for a Christmas gift, 3-4 days later I went to check the status of my order and there were no updates and I had not received any email updates either, but my credit card had already been charged. Thought this was strange considering supposably my order was placed on hold pending item restock. I began to attempt to get ahold of them with absolutely no success!! I have called the number listed on the website multiple multiple times over the last 12 days and it always is busy and then hangs up! I have tried the virtual chat on the website with no response and have emailed them several times with no response! I understand things can become out of stock unexpectedly, but it is inappropriate to go ahead and charge someone for an item they have no idea when it'll be in stock and absolutely horrible business practice that they are completely unavailable to discuss those charges or that order!! If I could give a no star rating, I would!! I so wish I had read the reviews before placing my order for this stethoscope, because I would of definitely ordered with another company! If this can even be called a valid company, because to me it seems completely fraudulent! I am not sure how they have an average 4 star rating, because there are numerous bad reviews that have experienced the same issues I have. PLEASE, PLEASE read these negative reviews and take your business elsewhere!! I don't want you to end up in the same boat I am in with my credit card charged for $200 for an item that I don't think I will ever receive and no way to get my money back because they are completely unavailable to get in contact with!!! PLEASE BEWARE!!! THIS COMPANY IS FRAUDULENT!!!
Response from Medisave US LLPDec 29, 2020
I apologize for the delay with your order and the trouble reaching us. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among the former. The specific stethoscope you ordered is among a long list of Littmann stethoscopes that they say we won't have until after the first of the year. We understand how frustrating this is. We are still awaiting updates from Littmann. In the meantime we have canceled your order and refunded it in full. If I can be of any assistance replacing your order please do not hesitate to contact me directly - I'll make your order a top priority. Robert Kaiser [email protected]
Roger J.
My girlfriend runs a veterinarian practice and she got to use it and she loved it.
Response from Medisave US LLPDec 29, 2020
Thank you for your order and your kind review.
corey
Price was right but shipping has been a pain. Website said in stock and I received a tracking number the very next morning but 24 days later and still no product. I understand the time of year and delay in shipping however USPS tracking app shows that even though I received a tracking number the next morning the package was not actually dropped off or picked up until 8 days later.
Response from Medisave US LLPDec 29, 2020
I apologize for the delay with your order. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among the latter. While updates on these packages have been slow to populate on the USPS site it is our understanding that they are moving through the USPS system - just slowly and without the typical scanned updates we would expect.
Judith
Great customer service!
Response from Medisave US LLPDec 29, 2020
Thank you for your order and your kind review
Michael C.
Still haven't received my wife's Christmas present
Response from Medisave US LLPDec 29, 2020
I apologize for the delay with your order. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among the latter. While updates on these packages have been slow to populate on the USPS site it is our understanding that they are moving through the USPS system - just slowly and without the typical scanned updates we would expect.
Karina
I wanted to get my husband a stethoscope from a trusted brand and was not disappointed. Its just what he needed, even as an RT he can still use it for pediatrics. Very simple and easy to purchase form Medisave.
Response from Medisave US LLPDec 29, 2020
We're glad everything worked out
jah
Never responded to my emails. Still have not received the merchandise or a refund.
Response from Medisave US LLPDec 29, 2020
I apologize for the delay with your order. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among the latter. While updates on these packages have been slow to populate on the USPS site according to USPS an attempted delivery was made on the 24th and the package is now awaiting pick up at your local Post Office. Let me know if you need any of the details. An email with tracking was sent but they often go to Spam/Junk folders. Robert Kaiser [email protected]