MechanicalKeyboards.comReviews of mechanicalkeyboards.com

Buyer beware! I ordered a Varmilo x MK x Ducky MIYA Pro for a birthday gift. The order confirmation said I would receive 4-7 business days. On the 6th business day, I contacted the company to track the item and learned they were still trying to figure out if the keyboard was in stock, and after I complained they offered to refund my money, which I did immediately! This company is sketchy!

I bought 5 10-packs of cherry MX blue switches. Two were the wrong switch type (Kailh blues), so I brought up the issue to customer support and they quickly resolved my issue and sent me replacements. No other electronics website has ever been this fast and with as good customer support and I fully intend to buy more keyboard parts from them in the future. I just wish they had LEDs in stock. 10/10 experience, would definitely recommend this company to a friend.

I appreciate the prompt delivery. I'm delighted that it arrived earlier than expected. I'm really satisfied with my purchase of this keyboard as it will be very useful. The only significant downside is that I'm not happy with the typing sound of the space key. However, it's great that this is the only drawback. For now, I plan to use it as is for a while and later purchase a pre-lubricated switch since it is hot-swappable. Personally, I'm not keen on disassembling and modifying the switch, so I'll simply replace it with a switch that is already lubricated.

My package was not delivered even though I got the delivery notification. I reached out to customer support to explain that my package had not arrived and that UPS would not open a claim for me as the recipient of the package. Customer service did not offer to open a claim with UPS or to replace my order. I was told that the only resolution they would offer was a full refund and that if I ordered from the website again I was required to purchase a signature confirmation delivery at my own cost. I have never encountered this before and was shocked at how this company handles a package that was not delivered. Additionally, this resolution was not communicated to me until I had already waited a week without a keyboard because customer service said there was nothing they could do until a date from the alleged delivery had passed. It would have been helpful to know I should have just ordered a keyboard from another retailer when the package was not delivered instead of wasting a week without a keyboard because I assumed this company would make it right.

Decided to order a custom keyboard and after doing some research went with mechanical keyboards. Their website was easy to use and had a lot to choose from. The customer service i received was so fantastic.. They kept me informed through the whole process. EX: any delays in the keys i had ordered, when parts came in, as well as when it was finally done and shipped out to me.

I am extremely excited to be able to put on my new switches on my keyboard. I was very hesitant at first being that I’m just getting into the actual hobby and I wasn’t sure what I would actually like, but as soon as I stepped in the door, Jimmy and Jared were so extremely welcoming and they helped me find exactly what I was looking for. They had so many options displayed so you could really try them out and they had millons of switches ranging from different varieties and they really helped me find what the best switch for me would be. they really showed me they cared and didn’t pressure me to get some switches that everyone gets which made me feel confident about my purchase. If you are looking for your go to shop for mechanical keyboards and accessories, this is the place to go. No more waiting to order things online to have them shipped to you. This is a great place to have direct access to test confirm and buy with no wait time. I can not wait to go back as they have created a lifelong customer.

I got a Ducky one 3 sf from here, and it's fantastic! Along with the keyboard, mechanicalkeyboards.com also sent a free bonus. The packaging was fine, and my only complaint is that in the billing section there is no option for setting India as the billing address.

Made a purchase for an item that was back ordered. ETA kept getting pushed out month after month. After waiting for over a year I asked for a refund and they refused, stating that it had been too long. In their response to another 1-star review below, they state that they "allow refunds up until the point of the shipping label being created" This is a blatant lie. They are incompetent with their ETAs. They are rude and uncaring with their email responses. And they are thieves. Response to your reply below: I did contact you directly and a refund was flat out refused. I was told that it had been too long. Your ETA's stop becoming "estimates" when over the course of a year and a half you extend your ETA by 30 days every month. That's not an estimate, that's stringing your customers along. If you cannot accurately estimate whether you are able to get a product in the timeframe of a year and a half then you are doing something wrong. I am not frustrated over the long wait. I'm frustrated that after waiting for that long, a refund was refused and you stole my measly $30. I hope it was worth it.