Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
maximustribe.com
Website
maximustribe.com
Category
Hospital & Emergency
Location
Santa Monica
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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One stop health shop. Easy to use from the at home blood test to the MD consult. I feel like I have gotten my life back.
Response from MaximusJun 3, 2025
We’re honored to be part of your journey and thrilled to hear you’re feeling like yourself again.
JP
Jeff P.
The entire process is straight forward and easy
Easy to do the at home test kit. results were posted within a few days. zoom call with the doctor was easy to schedule and convenient.
Response from MaximusJun 3, 2025
We’re happy to hear the process felt easy and convenient. That’s what we aim for.
RR
Richard R.
Easy and quick interactions
Easy and quick interactions, and the medications I’m taking seem to work very well for my needs.
Response from MaximusJun 3, 2025
We’re glad the treatment is working well and that your experience with our team has been efficient.
JB
Jared B.
Maximus made reaching my goals…
Maximus made reaching my goals obtainable and I like that my treatment is backed by a Dr’s oversight.
Response from MaximusJun 3, 2025
We’re glad to hear that our clinical oversight and structured approach helped make your goals achievable.
BS
Blair S.
Extremely satisfied.
Extremely satisfied.
Response from MaximusJun 3, 2025
Thanks for the positive review.
RB
Rob B.
Great products, great customer service
Great products, great customer service
Response from MaximusJun 3, 2025
A manager from our Customer Success department has reached out to address your concerns.
TL
Timothy L.
Maximus delivers on their promises
Maximus offers a service that's very important and needed for many people.
I was skeptical at first but after doing their protocol for just a month and they have delivered on everything they promised their product would do. I highly recommend their services.
Response from MaximusJun 3, 2025
We’re glad to have won your trust and appreciate the praise.
SA
Shannon A.
Aside from the blood draw itself, bad experience at every turn...
(6/3/2025 Update) - Mickler, from Customer Service, called me. After a lengthy discussion I do feel like Maximus made this right for me. When I do a follow-up test, I will consider using them for the lab results.
End of Update...
(Original Review) You will not receive advice from an actual doctor unless you subscribe to a protocol, which is difficult to do without someone actually helping you fully understand your results.
I sent my blood test in 5/20, received a text that it was at the lab on 5/21, but did not get my results until I contacted support myself on 5/27. Apparently, there was some type of issue with their automated delivery of my results so it had to be manually sent to me. Not sure how long I would have waited if I hadn't reached out.
The website advertises that you will receive you Free T values on your test, but due to whatever issue they had, my lab results were generated in a different way. Because of this is exposed another issue, in my opinion.
Maximus uses a generic Albumin value of 4.3 in order to calculate you, me or anyone else's Free T value based on your Total T and SHGB. I understand that slight variations in this value do not make a huge difference, but it feels cheap. They told me that in order to test Albumin, other critical tests would need to be sacrificed so they use the generic 4.3 value for EVERYONE. So, in my opinion, you are NOT getting YOUR Free T values, this is false advertising.
Of course, the only thing they offered for this bad experience was a discount on a protocol. Too bad I don't even know if I need one. If I were you, I would find a more professional company for your testing.
Pros:
Testing device was painless and easy to use, with clear instructions.
Cons:
Delivery of results, complete process failure
No help understanding the results without subscribing to an expensive protocol.
False advertising on Free T since a generic Albumin value is used for every single patient.
Response from MaximusMay 28, 2025
We appreciate you editing your review to reflect our efforts. We are committed to making things right anytime expectations aren't met.