MaximusReviews of maximustribe.com

Very happy with Maximus. Everything has been completed quickly and professionally. Highly recommend.

I’ve been very impressed with the level of support I received from Maximus so far. From the beginning, Hanna and Mickler have been incredibly helpful, responsive, and professional. They took the time to answer every question thoroughly and made sure I always felt informed and taken care of. Both of them were patient, easy to communicate with, and genuinely focused on making sure I had a smooth experience. It’s rare to find support teams that are this attentive, and I really appreciated it. Looking forward to continuing my tr eatment with Maximus, and big thanks again to Hanna and Mickler for making everything feel seamless and well supported.

I hold patient safety and timely communication to the highest standard — values that Maximus consistently fails to meet. Their communication is abysmal; days often go by without any response to urgent inquiries, even when patients are running dangerously low on time-sensitive medications. This level of inaccessibility is not only unprofessional, it borders on patient abandonment. In my experience, they have repeatedly been unable to deliver essential medications with any degree of reliability. For a practice built around hormone management and time-critical therapies, this is unacceptable and potentially harmful. Patients deserve dependable care, responsive clinicians, and a system that prioritizes their health and safety. Unfortunately, Maximus demonstrates none of these qualities. Avoid this practice at all costs.

12/29. I feel like I am living in Bizarro world, dealing with such an incompetent company. Initial vial finally shows up on 12/21 after shipping from the lab in Florida, 5 days earlier, to my home, in Florida! The container was completely damaged. I reach out again to this S...hole operation and they tell me they will expedite a replacement vial, and communicate with me on the progress. A week later, no communication and no vial. Yet, no problem charging my credit card. I've asked to simply let me out of the commitment, based on their failure to fulfill the agreement within their own terms, but no. Dr. Sepath and this company are criminals. Please people, do not get yourself wrapped up with this organization! 12/16. For the public to be accurately updated, I received their request for additional information, and appropriately responded on day 2 (they give you 3 days). I get what appear to be scripted responses that they are sorry for delays but are "experiencing a higher than usual volume of inquiries". Folks, that itself is a major red flag that there is a problem with this company. My prescription was supposedly sent on 12/5, and to date it has not shipped, and they have no date of expected shipping in any response, yet, on 12/20 they want their $99 monthly subscription fee. Stopped payment will be made and they would have no cause for sending me to collections, since I have NOT received any medicine. Just look back at reviews the last few months, this company is a SCAM!!! Original post: Wish I had read these recent reviews before I bought into the one year service. They must have paid off Forbes for a good review, that's who I trusted, but I learned my lesson. I reached out in concern for my initial lab kit did not ship. Suddenly, it shipped within minutes of my complaint. I wanted out of the service but they mafia'd me into staying, only giving me $20 off for the inconvenience. The doctor was nice, only reason why I even give this company 2 stars. Now I sit and wait for my product, which still hasn't shipped, despite being told the lab is right here in Florida where I live. Of course they have no issue charging my card for things. My 12 month membership is already stating to renew on 12/20/25, yet I have only been a member for 3 weeks. Their profile page doesn't even reflect proper process or dates. I was told to go to Peter MD, and man, I regret it. Horrible, you should be ashamed of your poor service.

EDITED AS OF 12/8/25 - Maximus dr finally approved my next prescription after I had to reach out multiple times and apologized for delay. Also customer service finally did something to assist after 5 days of me emailing. They got my prescription sent out immediately and should be arriving in a day based on tracking. As of now ill bump up from 1 star to 3 stars and see how this goes at the next refill cycle. Hoping its smoother in the future as I do like the product and convince this company provides. Original review - As on right now this company is beginning to feel sketchy. When I first found maximustribe, it was a pretty good and smooth experience. Filled out he questionnaire, sent in my blood work, dr reviewed my case and I started my protocol. I am only entering my 2nd month with maximus tribe, I have filled out my questionnaire and my 2nd lab results are back all since Nov 26. My credit card was also charged $99 for thos months subscription yet since Nov 25 it still says the dr hasn't reviewed my results or questionnaire and that it should be processed beginning on Nov 25. I waited til December 3 to reach out since I gave benefit of doubt to maximus due to Thanksgiving. However after 3 days of trying to figure out what's going on I have had 8 email exchanges with customer service and they have amounted to absolutely nothing besides then asking for my email and phone number to verify who they are speaking to. Then they dont respond for 24 hours ans the next email is someone else who's asking the same question......im getting very close to calling my credit card and having this labeled as fraud. Which is sad because the protocol i was placed on was working and showed good lab results after only 18 days on prescription. I would honestly like to stay with maximus if they can get this settled in a timely manner but it seems unlikely.

The process was easy and response was fast. My number went from 200 to 600. I feel so much better and have maintained my current weight for over a year.

The good is they send handle testing well, which isn't as straightforward as you would think. The bad, they use a subligual enclophamine that is not as good as other orals I've taken. I sent them a message to cancel on email and assumed they did as they never sent any additional treatments. I forgot about it until I looked at my November bill. Turns out they never cancelled and continued to bill monthly for a treatment they have not sent me in 3 months! Amex refunded and blocked them from future shipments

Very poor communication, mostly AI responses that lead nowhere. Even when I was receiving the meds it was delayed every month. Then when I finally see the meds actually were working for me, I only received half of what I paid for and they abrutly cancel, and there's no refund option. They just send you in a loop to avoid fulfilling their half of the agreement. Don't waste your hard earned money on this company, they reel you in with good service and promises and then leave you hanging.