MaximusReviews of maximustribe.com

I was using Maximus for a few months. The communication portals and process are not great. I was without my prescription for 3 weeks, due to internal communication and gaps in their processes. Doctors take a few days to reply and when you finally do get ahold of customer service, there is a lack in follow up and follow thru. It feels like maximus doesn't have a good infrastructure in place and lacks resources to maintain proper service. App is very generic and they need to get better overall.

The protocol is fantastic, more focus more energy overall great.

Inconsistent GLP-1 Quality – Beware Maximus keeps changing pharmacies for their GLP-1 medication. I was okay with this as long as quality stayed consistent—but it hasn’t. Over 6 months, most shipments worked until the most recent one. The latest vial from a different pharmacy was yellowish instead of clear and did not suppress food cravings at all, even after increasing the dose up to 40 units. I thought it was tolerance, but when I used about 20 units left from my previous vial (from the prior pharmacy), craving suppression returned immediately. This confirms the issue was the product, not tolerance. The latest medication appears ineffective. Be cautious and pay attention to pharmacy changes and product appearance.

Update 4 days subsequent to initial review: A different customer service agent contacted me to address the situation, and he did so to my satisfaction, the remainder of the subscription was canceled and apology issued. Original review: Received prescription for Enclomiphene, 2 weeks subsequent to taking it I developed a severe adverse reaction- urticaria and angioedema, painful swollen, itching red patches of skin on my body and my face, eyelids almost swollen closed. Maximus Doctor advised in messaging he saw this before and to immediately STOP TAKING the Enclomiphene. Been trying for 4 days to cancel the upcoming subscription payments and all I am getting is the run around and ignoring my request. I would absolutely advise anyone reading this to DO BUSINESS ELSEWHERE. What kind of medical service tries to keep charging and sending you for a medicine that causes a severe allergic event?

1/20/2026 I AM UPDATING MY PREVIOUS REVIEW! I previously left a negative review due to a frustrating experience, but I wanted to update it because this company truly turned things around. Their customer service has been excellent and very responsive. In particular, Mickler, a Manager there went above and beyond to address my concerns, following up with me and ensured everything was resolved properly. It’s rare to see a company take feedback seriously and make real improvements, but that’s exactly what happened here. I really appreciate the effort and professionalism shown, and I’m happy to update my review to reflect the positive experience I’ve had since. This is not typical for me, but what a turn around! Maximus has got my complete trust now. Thank you to Mickler and the team for making things right! I've been on Tirzepatide before with another company, so I know how this works with another company. Got to my goal weight and now switching to Maximus for micro dosing. The website says they will review your questionnaire within two business days. Yes this was during the last two weeks of December, but still definitely past the two business day stated. After one week I followed up with them. I did get a response the following day from customer support. In two days it will be two weeks since I put in my request and a physician has still not reviewed my questionnaire. But they sure took the money right away! At this point I know I could have chosen a different company to work with and I would have been approved and received my meds by this time. Yet Maximus has not even gotten to the point of reviewing my questionnaire yet. If I'm lucky it will be 3 weeks before I receive the meds, but how lucky can you be with a history like this! I'm scoping out the other companies to see who I need to jump to if Maximus doesn't get their """ together quick!

Maximus medical support is good, there pharmaceutical logistics is awful. There is no problem with Maximus charging your credit card on time, but product delivery is not timely. The I ran out of both my prescriptions, which really sucks to come down off the meds then cycle back up...not fun. I finally got my TRT a week after running out (had to contact them to get it moving), still have not got my blood flow medications delivered since running out. This pharmacy logistics problem needs fixed...or you...Maximus will not keep your customers...plenty of competition out there to put up with this lack of service. Turning off the auto-renew. Idea...charge customer...send meds...pretty _________g simple.

Had a issue with a misunderstanding on medication order protocol, due to just becoming a recent member. My issue was taken care of in a swift manner, meds are supposed to be on the way (expedited) too keep me on track!

My experience with Maximus has been nothing short of excellent. The application process is seamless, my doctor has been great and I am so pleased with the results from my medication. Customer service has been outstanding with a special shout out to Paolo who helped me to complete and expedite my order. Paolo kept me up-to-date along the entire process which was very reassuring. I highly recommend Maximus to anyone who wants to take their health to next level.