MaximusReviews of maximustribe.com

I have been reaching out to support for days without receiving a reply of any kind. I received my GLP1 shipment today even though I didn’t receive a shipping notification of any kind. However, I ordered Sermorelin also and it was not included in the shipment. I can only imagine how long it will take me to reach support to even discuss this issue. I do not recommend this company based on my experience so far.

Great customer service!

*Update as of 02/07/26* I initially gave them a 1-star review but I have to give credit where it's due. Mickler reached out and actually gave me a complete refund. They need to hire more people like Mickler. *UPDATE* I wish it was a good one but unfortunately I never received any medication and when i asked for a refund they completely stopped responding. THEY WILL TAKE YOUR MONEY and not give you anything. *Also, look at the reviews on here, every time there are multiple negative reviews there are almost an identical amount of positive reviews that praise whatever the previous negative reviews were about... very fishy.* DO NOT BUY. - I have nothing good to say about maximus as a company. I can't review their medications because i HAVENT RECEIVED anything yet. I can however review their customer service which is absolutely atrocious. You cant reach them by chat, you cant reach them by text, you cant reach them by email and whenever you call their mailbox is full. It's been way over the 2 day window for my "doctor review." And i cant reach them to get a SIMPLE UPDATE. I understand we just had some holidays but come on. Maximus looks and reads well but it looks like they're just another social media company that doesnt care about their customers but will happily take your money and run. No wonder they dont register with the BBB. They seem very scammy. Do yourself a favor and go read the reviews on BBB before you try to work with them. They arent accredited on there but it will give you a good look at their business practices. The only positive was that the doctor i met with was super knowledgeable and personable. Heed my warning. Go with another provider.

I am currently 8 days late on my last dose and the customer support at Maximus feels non-existent. First, my doctor prescribed a dose that didn't include enough to actually get me through until the next refill. I messaged them about this as it became clear I was going to not have enough, and there was plenty of time for us to get it ordered to be here on time, but it's now been over a week since I missed my last dose. Customer support is limited to "we will keep monitoring this closely for you," but they have done nothing to actually communicate to the pharmacist for me. I can "closely monitor" but I need you to actually DO something. I understand the timing with the holidays and everything, but this has gotten way out of control and goes beyond that. When prescribing strong medications to people, you have a responsibility to them to ensure they get their dosages in a timely manner and communicate clearly with them along the way. This is truly not very safe and it's against my better judgement right now to not go elsewhere, but I'll give them a few more days to fix this since I'll have to wait even longer to redo all the bloodwork and scheduling somewhere else. I'm leaving 1 star instead of 2 because besides this terrible fiasco, I liked the overall set up of the company and was a fan up until now. This is close to a deal breaker though and it will be hard to recommend anyone to a company with such poor communication.

I tried the topical oxytocin. It was helpful for my sleep for the first prescription, but after charging me $199.00 for a four-week prescription it ran out after two weeks. OK, maybe a fluke. I contacted support and never receive a reply. Mentioned it to the doctor at the next follow up, he said "let's see how long this one lasts." Turns out, it was three weeks. So maybe they don't know what they're doing if they can't dispense a medication? Makes me wonder if they're competent in other areas.

They have horrible customer service and won't reply to messages, emails, live chat for hours, today took 6 hours for a return email. I gladly canceled my service due to poor response time.

Never received the shipping confirmation and customer service was slow to respond (~1 week) but this was the week of new years so it's understandable. Prescription arrived and all is as expected.

Very happy with Maximus. I had some issues at one point, but they contacted me and straightened it out. They made it right.