massage-lab.comReviews of massage-lab.com

Response from massage-lab.comMar 19, 2025

Hi A.D.! We're so glad to hear that our pain relief patches have helped ease your knee pain and swelling! 😊 Thank you for giving them a try and for your recommendation. We appreciate your support and hope you continue to find relief! 💙🙌

Response from massage-lab.comMar 6, 2025

Hi Joe! We're so glad you gave it a try and experienced instant pain relief! 😊 Thank you for your recommendation—we truly appreciate it! Wishing you continued comfort and wellness. 💙🙌

Response from massage-lab.comMar 6, 2025

Hi Kat! We're sorry to hear that you feel this way. We strive to provide a positive experience for all our customers and would love the opportunity to address any concerns you may have. Please reach out to our support team ([email protected]) so we can assist you and work toward a resolution. Your feedback is important to us.

Response from massage-lab.comMar 6, 2025

Hi Leslie! We're so sorry that you feel that way. Based on our system, you do not have any subscriptions. Also, your payment has been refunded. If you haven't receive it, please contact us at [email protected] so we can send you the transaction details. Thank you for your patience and understanding.

Response from massage-lab.comMar 3, 2025

Hi Steve! We sincerely apologize for the frustration this has caused. The VIP membership is an optional add-on during checkout, but we understand how this could have been overlooked. We’re sorry to hear that your mother was charged again after canceling, and we truly regret any difficulty in reaching our customer service team. I was not able to locate the order of your mother. For that reason, please reach out to us at [email protected] so we can sort this out for you as soon as possible.

Response from massage-lab.comMar 3, 2025

Hi Joseph! We sincerely apologize for the confusion and the delay with your order. We understand how frustrating this must be, and we appreciate your patience. If your tracking information is unclear or incorrect, please reach out to our support team ([email protected]) so we can investigate further and ensure your order reaches you as soon as possible. Your feedback is important to us, and we regret that your experience hasn’t met expectations. We’d love the opportunity to make things right—please don’t hesitate to contact us for further assistance.

Response from massage-lab.comFeb 25, 2025

Hi James! We sincerely apologize for the confusion and frustration this has caused. The VIP membership option is presented during checkout, with a pre-checked box for your convenience, but we understand how this could be overlooked. We’re committed to making sure our processes are clear and transparent. Thank you for bringing this to our attention, and we hope you were able to get the cancellation sorted. If there’s anything else we can assist with or if you have any further concerns, please feel free to reach out at [email protected]. We truly appreciate your feedback and will use it to improve our service.

Response from massage-lab.comFeb 25, 2025

Hi Evela! We’re truly sorry to hear about the issues you’ve experienced, and we understand your frustration. Please reach out to our support team ([email protected]) as soon as possible, and we’ll work to resolve the charges for you. We take these matters very seriously and want to assist in any way we can. Thank you for your patience, and we’ll do our best to make this right.