massage-lab.comReviews of massage-lab.com

Response from massage-lab.comJul 6, 2026

Hi Mary! Thank you for sharing your experience! We're so glad to hear that FlexiShoulder has helped relieve the pain from your torn rotator cuff and that you've already placed a second order. We also appreciate your feedback about the adhesive. It's designed to keep the patch securely in place, but we understand it can feel strong, especially on sensitive skin. A helpful tip is to slowly peel the patch off after warming it slightly with warm water or while showering, which may make removal more comfortable. Thank you again for your support, and we wish you continued relief!

Response from massage-lab.comJul 6, 2026

Hi Karen! Thank you so much for your feedback! We're glad to hear that FlexiShoulder is working well and providing relief for your shoulders. We also appreciate your understanding regarding the expedited shipping selection. Your support means a lot to us, and we hope you continue to enjoy the benefits of the product. Wishing you continued comfort and relief!

Response from massage-lab.comJun 22, 2026

Hi Miriam! We sincerely apologize for the delay and frustration this caused. The FlexiPatch was a new product launch for us, and due to an unexpectedly high volume of orders, demand far exceeded our initial forecasts. Unfortunately, this led to inventory shortages that we did not anticipate. We understand your concern about placing an order only to later learn the item was out of stock, and we agree that this experience fell short of expectations. We are actively increasing our inventory and improving our forecasting processes to help ensure this does not happen again in the future. Thank you for your patience and feedback—it helps us continue to improve. We truly appreciate the opportunity to serve you better moving forward.

Response from massage-lab.comJun 4, 2026

Hi Kathryn! Thank you for your review! We're glad your order arrived quickly and that the product is helping. We truly appreciate your support and are happy to hear you're having a great experience!

Response from massage-lab.comJun 4, 2026

Hi Connie! Thank you for sharing your experience. We’re glad to hear the patch has provided meaningful relief and helped you stay more active and functional. While it’s not a cure, it’s encouraging to know it’s making a positive difference in your daily life. We truly appreciate your continued trust and support!

Response from massage-lab.comMay 4, 2026

Hi Charissa! Thank you so much for sharing your story. We’re really glad to hear the patches are helping manage your pain—especially with everything you’re dealing with. We truly admire your determination, and we’re grateful to be a small part of your journey. Wishing you continued relief and all the best moving forward!

Response from massage-lab.comApr 14, 2026

Hi Kathy! Thank you so much for sharing this! We’re truly happy to hear your mom experienced such great relief and was able to get back on her feet—that means a lot to us. We also appreciate your support and for highlighting the importance of choosing the original. Thanks for trusting us and keeping our patches on hand!

Response from massage-lab.comApr 13, 2026

We’re sorry for the confusion and frustration, Sandra. Additional charges can occur if optional offers or VIP services are selected during checkout, but we understand how this may have been missed. We’ve received your email and would like to resolve this as quickly as possible. Please share your order details so we can review the charges, cancel anything active, and assist you with your refund. We’re here to help make this right.