Audrey S.
I ordered a shoulder brace for 39.99…
I ordered a shoulder brace for 39.99 for a rotator cuff injury and as I was tracking the package, I noticed that the tracking was fake. It didn’t have what state it was in or anything like that. It just said in at the station. Then it said delivered on July 6, and nothing was ever delivered. Don’t waste your money. They will not send you your product. They’re a fake company. I normally research companies before I buy in this time I didn’t. I could kick myself. There’s no phone number for the company or nowhere where you can ask a question like, “where is my order,” or even request a refund ?
Response from massage-lab.comJul 10, 2024
Hi Audrey! We're so sorry to hear that you still haven't received your order. Did you send us an email about the status? We can provide the delivery details. Also, our contact number is shown on our website. We can still help you out with your order. Please send us an email to [email protected] so we can sort this up. :)



