massage-lab.comReviews of massage-lab.com

Response from massage-lab.comSep 16, 2024

Hi Jose! It's unfortunate that you're feeling this way. You might have subscribed to our monthly membership in error. When you place an order and move to the check out page, you'll be offered for our VIP Customer Benefits to get a free shipping for your first month as your freebie in joining our VIP list. I was not able to locate your order based on your name and email that you have here. For that reason, please reach out to us at [email protected] so we can sort this out for you as soon as possible. Thank you!

Response from massage-lab.comSep 16, 2024

Hi there! We're sorry to hear you're feeling this way. It's possible you opted into our monthly membership by mistake. When you place order and move to the check out page, you'll be offered for our VIP Customer Benefits to get a free shipping for your first month as your freebie in joining our VIP list. I was not able to locate your order based on your name and email that you have here. For that reason, please reach out to us at [email protected] so we can sort this out for you as soon as possible. Thank you!

Response from massage-lab.comSep 16, 2024

Hi Maria! Thank you for sharing your experience! We're so glad to hear that the patch has provided you with great pain relief and that our customer service was able to assist you quickly. We're also happy you enjoyed the 20% discount on your future order. We appreciate your support!

Response from massage-lab.comAug 12, 2024

Hi Michael! I'm truly sorry to hear about the frustrating experience you've had. This is not the level of service we strive to provide, and I apologize for the inconvenience and stress this situation has caused you. Your concerns are valid, and I want to help resolve this for you. Could you please send us your order details in [email protected] so we can look into this matter as soon as possible? We want to make things right and ensure that your issue is addressed promptly. Thank you for bringing this to our attention.

Response from massage-lab.comAug 12, 2024

Hi Starling! Please contact us at [email protected] for the next step. Thank you!

Response from massage-lab.comAug 2, 2024

Hi Renee! Thank you for sharing your daughter's story! We're so pleased to hear that the FlexiKnee has helped her manage her knee pain, allowing her to continue ski racing and figure skating. It's fantastic to know that her friends have also found relief and are happy with the results. Your feedback is greatly appreciated, and we're thrilled to hear about the positive impact our product has had.

Response from massage-lab.comJul 22, 2024

Hi Anita! We're so sorry to hear about that. Were you able you try to use the one that you received on your shoulder? You just need to use the longer strap to your shoulder. If you were able to try it and it doesn't really fit, please send us an email so we can sort this out. Thank you!

Response from massage-lab.comJul 18, 2024

Hi Warren! It's unfortunate that you're feeling this way. Please contact us at [email protected] so we can sort out your concern and provide the best solution. Thanks!