martie.comReviews of martie.com

Love bargains! With the price of gas so high I need to save every penny I can. I love the fact you offer gluten-free products at prices that are affordable.

Good products, better prices. It's easy to find different items that are not readily available at the local grocer. I've ordered about a dozen times over the past year, and everything is always well packaged and delivered quickly.

I so much wanted to love this ALTERNATE TO AMAZON!! I had no probs with the delivery -- the prices were quite good and it was a reasonable wait to San Francisco. BUT THE AMOUNT OF PLASTIC PACKAGING WAS UNEXPLICABLE AND HORRIFIC!!! Unless Martie contacts me to assure me that they will show a sense of ENVIRONMENTAL RESPONSIBILITY I will not, unfortunately, buy from them again... Can someone please get this right???

After ordering I saw that there was a wrong product in my basket. Despite 3 emails they proceeded to ship me the wrong product and charged me for it. Not buying from them again

Martie has great deals, quick delivery and attentive customer service. The website and app are also really easy to use.

I was a frequent customer of Marie’s website, ordering every week or two and spending thousands of dollars over time. I enjoy trying new products, unknown brands, which initially kept me coming back. Because I purchase so often, I occasionally received items that didn’t suit me—but I always considered that my own responsibility. When there were legitimate issues, like a broken item, customer service did provide refunds, which I appreciated. However, I began noticing recurring problems with food items. On several occasions, products seemed improperly stored despite having valid expiration dates. This became a pattern, not a one-time issue. The final incident that made me stop shopping there involved a bottle of olive oil. Although the expiration date was fine, it had a strong, fishy taste and was clearly spoiled. It ruined an entire salad I had prepared for dinner. While the item itself was only $9, the situation was frustrating and inconvenient. I contacted customer service, asking to return the bottle, but my return request was denied—twice. I was told it was simply a matter of personal taste, which I strongly disagree with. I know what olive oil should taste like, and this product was not acceptable. After spending some time trying to resolve the issue, I asked to be removed from their mailing list and stated that they had lost a loyal customer. The response I received was simply: “You are off the list.” That response, more than anything, reflects how this company treats its customers. Refusing to stand behind a clearly defective product—especially for a $9 —comes across as short-sighted and dismissive. While I did have some positive experiences in the past, the repeated issues with food quality and the poor handling of this situation ultimately outweighed them. Customer service should be better.

Martie makes shopping for food and household essentials fun and easy while saving money. There are incredible deals on the things I buy regularly as well as new things to try. Plus the almost daily free items are a bonus!

Great brands at great prices! Easy shopping experience and quick shipping. Love Martie!