marcsmobility.comReviews of marcsmobility.com

Sal was great at explaining and getting items shipped. What I was disappointed with was when I left items in my shopping cart your company was quick to let me know that I didn’t finish checking out, even got a phone call the following day from an employee seeing if I was still interested. But the day after I made a 3000.00 purchase I got an email advertising 10% off. I called and spoke with a lady that said I would get a call back. Must not be important after making the purchase still waiting for the return call. And that was January 9.

The customer service reps at Marcs Mobility were very friendly, helpful, and thorough! Thank you!

The reclining part on my chair doesn’t work, hopefully I get a different one in exchange

I just ordered a travel chair for my mom. As soon as the order was complete, I received a call from marcsmobility to go over the features and ensure that I had the right chair for our needs. I received information right away about the accessories. This was awesome customer service. To top off the wonderful customer service, my mom also recipient a call to verify address and shipping, as well as to see if she had questions. This company is the best company to use for mobility needs.

I searched all over locally for a power wheelchair that had the features I needed, then found Marc's. I called and spoke with Sal who understood my needs, the features of the various chairs, and helped me narrow down the right one. Follow-ups were fast, friendly and informative. After I ordered the chair Alex called to verify one of the measurements and was also very informative. They shipped the chair through R&L Carriers from Florida to Oregon. R&L communicated a delivery date and time window and were on time, friendly and put the pallet right where I needed it for unboxing. All and all this was a perfectly smooth purchase of a used chair that looks like it's brand new. I felt good dealing with Sal/Marc's right from the start and am glad I did!

Once again, Marc and his family did an outstanding job with processing and delivering my order. This is the second scooter I have purchased from them! It was a surprise Christmas gift for my mother as every time we go out shopping or running errands, she walks until her knees give out or she loses energy. She was in utter shock when I presented it to her, she actually got teary eyed. I love the fact that we can go more places together now and she doesn’t have to pay ridiculous fees to rent a scooter. I also like how this one folds to fit in the back of her SUV. Everyone has asked where I got my first scooter, and I just grin from ear to ear and tell them “Go see Marc!” I can’t thank you all enough for making this a Christmas to remember!

Videos were great and service was excellent

Friendly service, Fast shipping Great product.