Mac DuggalReviews of macduggal.com

Excellent customer service

I I had a great experience with McDougall. Their customer service was outstanding, and they kindly extended my return window so I could compare dresses. Everyone I spoke with was friendly and helpful. I’ll definitely shop with McDougall again! Great job for a company that still has live agents 👏🏻👏🏻👏🏻👏🏻

I had made a very large purchase and had a question concerning the first-purchase discount code. I received an immediate response, referring the request to the appropriate person. Then the very next day, I received a response from that person and a resoultion that made me extremely happy. I realize it was an exception and I did appreciate that very much. The gowns are gorgeous and I have a very hard decision to make. Shipping was super fast and I couldn't be more satisfied with my experience overall. Will definitely recommend to family and friends!

I was very relieved and happy with the quick response from the Mac Duggal customer service team. They quickly intervened and changed the incorrect shipping address that was stored in the Shop App through Facebook. I’m excited to receive the dress. I have purchased Mac Duggal dresses in the past. They are beautiful unique designs that are high quality.

Prompt and efficient response, couldn’t fault

Extremely quick to respond to my request. Loved the dresses but both were too long for me so I had to return them. I would absolutely order from this comps again but make sure I order shorter dresses!

I live in Australia and I’ve have bought many gowns recently from Mac Duggal for my son’s upcoming wedding. Mac Duggal have an excellent returns policy, so if I have a problem with the fit or style of the dress, I can return it in my mission to find the perfect gown. Unfortunately, my last delivery was held up by FedEx/customs in Australia (its never happened before) and after I contacted the Mac Duggal Customer Care team, the problem was solved within hours and FedEx released my dress.

All the shipping process were fast and transparent, every little movement of my shipment was shown.