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Luther (luthersales.com) has 743 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
743 approved reviews, newest moderated first
Sara
Easy process from beginning to end
Response from LutherDec 12, 2019
Hi Sara, Thank you for your kind remarks. Please know we are committed to always improving the customer experience. I am happy to see our efforts acknowledged. Happy Holidays to you and your family Eric
Sharon
The mattress I have purchased is GREAT!!! Me and my husband love it and feel it is the best purchase we have ever made. Thank you Luthersales for making it happen.
Response from LutherDec 12, 2019
Hi Sharon, that is such great news. We work hard to carefully select all the mattresses we offer and it's nice to see when a purchase meets or exceeds your expectations. Be assured, we will keep working hard to ensure every client can enjoy a great buying experience. Happy Holidays! Eric
Yolanda
I have several issues with my furniture, scratch on my leather sofa, scuff marks on my coffee table, nightstand and dresser.
Response from LutherDec 12, 2019
I am sorry Yolanda for your frustration. Please call our 800# and speak with our service department. We should be able to dispatch a technician provided you can email our service department images of the problem areas. Be assured we will work hard to make it right. Eric
Cynthia
The Team always handles my request with professionalism and up most concern, be it a question or buying something or scheduling a trip. ALWAYS THE BEST
Response from LutherDec 12, 2019
Thank you Cynthia. Hearing your kind remarks never gets old. Our team works hard to ensure a great service and purchase experience. Happy Holidays Eric
Danele
the account manager and other staff were helpful in me getting my product. The delivery was great and I enjoying my product without any problem.
Debra
Very courteous and quick to respond. I've really enjoyed working with them.
Response from LutherDec 11, 2019
Thank you Debra we appreciate your kind remarks and will continue to work hard to always improve the customer service experience. Happy Holidays Eric
Frankie
agents here need to be more nice with people
Response from LutherDec 10, 2019
HI Frankie, I am very sorry for your experience. As President of our newly formed 2nd generation family business I take every response very serious. Please know that if you want to speak to me about your experience just call our toll free number and ask for Eric. Be assured, your feedback will be shared at our next team meeting with the ultimate goal to be better. A client should never feel like they were not welcome or treated like family. Sorry again Eric
Jose
Nice place to shop and my representative is very helpful. I will keep shopping here..