LutherReviews of luthersales.com

Going on 7 weeks now trying to get a refund for over paying LutherSales. Started out talking with an Em. Now on the 4th representative. All they do is give the same information as a stall tactic hoping you will forget or just get tired of dealing with issue and drop it. All I know to do now is take it to court. If anybody reads this and wants to join contact 3344020587.I’ve never dealt with a company as bad as LutherSales is now. In works now with the company I work for and the Union to take LutherSales off the list of companies their employees can use.

They are scammers! I never received order after 4 months and over 3,000 dollars of allotment payments. Have gotten the run around since order was placed. No return calls, texts or email. I will be reporting to employer, co-workers and better business. I wish I had read comments before ordering but have many times before with no problems. SCAMMERS!!!!!!!

They are scammers Em and Evelyn!!!!!! They will take ur money and not refund you……I reported them to the Department of Veterans Affairs and I did a complaint with my bank……DO 👏🏽NOT👏🏽DO👏🏽BUSINESS 👏🏽WITH 👏🏽THEM 👏🏽UNLESS 👏🏽U 👏🏽WANT👏🏽UR👏🏽MONEY 👏🏽STOLEN!!!!!!!!

Please people beware do not use this company I'm still waiting on my refund and then they ghost you.Im about to take legal action.

I wish we can give scores lower than 1. I placed an order on 2/23/2024, and a representative texted me every day until I verified that I had updated my payroll allocations to the account they provided for payment. However, they didn't show the same enthusiasm when it came to fulfilling my order or helping me with a refund. At first, they informed me that the item I ordered would be shipped 10-12 business days after my first payment. Fast forward to almost a month later when I decided to check on the order status, I found out that there was a backlog of orders. I wasn't informed about this when they were rushing me for my payment. When I inquired about whether the delay would be communicated, the rep responded with a lie, saying "we are sending a mass email shortly." Two weeks later, I checked on the status only to be told that they lost a lender and gave me a sob story about how they were struggling to fulfill orders. The way this company operates should be documented in a book titled “How to not run a successful business”. I requested a refund on 4/16/2024 and was told to wait for a customer service specialist to verify my banking information for a refund. I had to once again initiate an inquiry about the status of my refund on 5/4 and was told that my refund would be fulfilled by 5/17. It wasn’t until I responded that I would file a complaint if they didn’t follow up with getting my refund by 5/17 that I received a message from someone named EM to give them a call to verify my bank information. I called the number to verify and was told that my deposit would be processed and I would see it in my bank on Wed 5/15. I still never received my refund and they stopped answering my update requests. Im filing multiple complaints this morning and reviews to let it be know to never order from this company.

Order a product, made a few payments and never received the item. When I asked about it via text I was told an there was an issue with the lender and it may be another month before my order is processed. So I asked to cancel my order and get a refund. I was told I would be contacted before the 19th when refunds go out. I'm still waiting and I've tried to reach out and they've ghosted me. Never will I use these people!

BUYER BEWARE!!!!! I ordered a bedroom set with this company in January, I was told that it would take a couple weeks after I made my first payment. 4 weeks later I contacted the representative and asked was there an update. I was told no; fast forward to April I contacted the representative again no update and I was told that there was an issue with the lender and it would be the beginning or middle of May. So I ask to change the order to purchase televisions the contract was changed and I was told that I would receive the televisions within 7-10 days. Fast forwarding to 1st week of May still no merchandise payments were being automatically deducted from my payroll. So I ask for a refund. I was told on Monday May 13th money would be refunded by the end of the week which would be on today May 17th. When I contacted the representative to make sure my refund would be in my account by the 17th. There was another issue. PLEASE BEWARE!!!! WHEN PURCHASING FROM THIS COMPANY.

Do not work with this company‼️ They are a fraud! I ordered from them on 3 different occasions! Customer Service is a Texting situation (crazy) the first time in November, placed my order signed papers never heard anything. then in December same thing (thought I didnt do something right. January 24 order again sign and it.forgot about it in Feb. they started taking my money, no merchandise delivered March I start trying to contact them….. text the number and they said that they had something going on and I said why wouldn’t you communicate issues with customers (I knew I wasnt the only one) why yall taking my money…. whoever was texting me said they don’t handle payroll but they are trying to get my items to me get a text April 15 my items will be shipped in 72hrs…. April 23 I text where is my purchase the person said your order will be processed by the end of the week 😳 it’s done been 3 months, y’all been taking my money and now my order has to be processed oh hell no, I called my HR and Payroll that same day and one day last week no one got back with me 🤬 yesterday May 3 I called and Cursed them out and mentioning getting my lawyer involved, and my money was refunded to my bank account within hours!