Lumberjack Direct Reviews | Read Customer Reviews of lumberjackdirect.com

Lumberjack DirectReviews of lumberjackdirect.com

4.8323 reviews
Craftsman
5731 Palmer Way, Carlsbad, California

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Lumberjack Direct

About Lumberjack Direct

Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.

Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lumberjackdirect.com
Website: lumberjackdirect.com
Category: Craftsman
Location: Carlsbad, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lumberjack Direct reviews

323 approved reviews, newest moderated first

steve C.
Apr 29, 2021
I like team’s quick response and…
I like team’s quick response and following up the shipment from warehouse. Customer service was excellent and I am happy with my hardwood floor from Lumberjact direct.
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Doug L.
Apr 28, 2021
The service was excellent as well as…
The service was excellent as well as follow up to make sure I was satisfied
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Judy
Apr 24, 2021
I couldn't have been more please with…
I couldn't have been more please with the service that I received from Lumberjack, from the initial call of ordering till the time the driver delivered it to my door. The flooring has now been installed and looks great. It matched perfectly with my others floors even though it had been at least 8 years since my other flooring had been put down. Mulligan is a great product. Very pleased!!!!!Lumberjack, thank you for your great customer service!!!!
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Lovechocolate
Apr 11, 2021
They earned 5 stars
I have to admit it seemed too good to be true that practically all the reviews for Lumberjackdirect were 5 stars. But after my experience with them I now realize why. We received the best customer service and a great price on our flooring. Jacob is very personable and kept me in the loop the whole way with our order. I would definely recommend Lumberjackdirect to anyone looking to purchase flooring!!
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Erica L.
Apr 8, 2021
Fast delivery & super helpful
Jake and team helped me book an urgent order quickly and effortlessly. Super responsive, warm and helpful. Delivery was successful. Will come back again for any hardwood needs.
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andres G.
Apr 6, 2021
Quick response
Quick response. Great pricing. Highly recommended.
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Bethany R.
Mar 31, 2021
I miss understood the amount I thought…
I miss understood the amount I thought I was getting a 1/2 pint and I received the size of nail polish. I think this product is extremely overpriced. I bought it because it was recommended on you tube and they were using it very generously. Very deceiving.
Response from Lumberjack DirectMar 31, 2021
Hi Bethany, sorry to hear you feel the product is overpriced. Rubio is the best oil finish in the industry. To accommodate, we have refunded your order in full!
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Joe LaMastra, R.
Mar 16, 2021
Great Customer Service
Excellent, responsive customer service. Helped sort through a shipping issue (out of their control) quickly and efficiently. Highly recommend -
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