Janet B.
Jake’s level of customer service was…
Jake’s level of customer service was very good. Would definitely use again.

Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Excellent
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323 approved reviews, newest moderated first
Janet B.
Jake’s level of customer service was very good. Would definitely use again.
Matthew J.
Great product and great customer service. I highly recommend.
S B.
Jake excels at customer service. I had issue with shipping company delivery - Jake resolved, I have had questions about underlayment, transitions etc ... Jake provided information and the prices are excellent!
Sandra N.
I must admit that I was nervous to buy flooring from a website. Have no worries working and purchasing with Jake. Jake really gets the job done. Very helpful and responsive.
Boyd L.
One of the best purchase experiences that I have had on my remodel. The website was easy to use and the online team was great with guiding through what I needed to complete for the flooring installation. Would highly recommend and my new flooring is amazing!
Matt
Good communication, timely deliver, product arrived as expected
Chris L.
Great customer service. 👍 👍
C.C.
I honestly never give ratings but these guys were so amazing I had to. Best customer service I’ve experienced with any company I’ve dealt with to date. Their prices are amazing, they are honest and their willingness to go the extra mile is unparalleled. I’ve already recommended them to multiple friends and family.