MC
I love the Look Optic progressives
I love the Look Optic progressives. They are light, sturdy, and a great color! Have bought several pairs :) Customer service was very helpful when I had questions.

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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MC
I love the Look Optic progressives. They are light, sturdy, and a great color! Have bought several pairs :) Customer service was very helpful when I had questions.
Michelle C.
They look so cool / sporty & they are my favorite readers! Excellent purchase 😀
Gloria N.
Great products - quick and friendly service - competitive pricing! I've purchased several pair and contacted customer service over a concern. The response was so quick and favorable. I've already bought yet another pair of glasses!
Stephanie F.
Both the customer service and the product are top notch. Would highly recommend and will buy again!
rebecca
Love the glasses. Have bought twice from you. However, both times the shipping took a long time. Weeks past what I was told. The excuse was that they were using and second party for shipping. It really shouldn’t take but a few days to receive glasses. Again, I do like the glasses.
Response from LOOK OPTICMay 22, 2026
Hi Rebecca, Thank you so much for your continued support and for purchasing from us more than once. We’re very happy to hear you love the glasses. We also truly appreciate your feedback regarding shipping. We completely understand how frustrating it is when delivery takes longer than expected, especially when you’re excited to receive your order. While some delays can happen once packages are transferred to third-party carriers, we agree that the experience should be smoother and faster. Your feedback is very valuable to us, and we are actively working on improving our shipping process and delivery times moving forward. We also happy to refund you for the shipping cost. We genuinely appreciate you being part of the LOOK OPTIC community. Thank you, LOOK OPTIC
Shiela B.
Look Optic has fantastic customer service and I love their glasses. I was nervous that my order wouldn't arrive before my vacation and Andy ensured that it would. I received them with time to spare and will be happily sporting them on my trip!
Julie
The customer service is the best I have ever experienced. They were kind, understanding, and expedient!!
Luise
Bought glasses here and they turned out to be defective. When I contacted them, they refused to offer any refund, replacement, or even a simple apology. Very disappointing customer service and no accountability for selling a faulty product. I would not recommend buying from them based on this experience.
Response from LOOK OPTICMay 22, 2026
Hi Luise, We’re very sorry to hear about your experience. We absolutely stand behind our products and do offer replacements for defective items. Please send a photos of the glasses to [email protected], and our customer service team will be happy to review the issue and help with a replacement as quickly as possible. Thank you, LOOK OPTIC