LOOK OPTICReviews of lookoptic.com

Andy was prompt, friendly, and solution-oriented. I had an excellent customer service experience.

I’ve ordered a number of glasses from Look Optic - o issues, completely satisfied. An email from Look Optic indicated I could receive a free Travel Case with my next order. Oops, I did not read it carefully and my glasses arrived with no Travel Case. I sent an email to Look Optic regarding my error. I received a prompt response which included a satisfactory remedy 😊.

Great customer service

1. Great product. Sturdy. Well built. Good looking. Quality all the way around. 2. Incredible customer service. Had a small issue and their communication was everything you hope when buying a new brand. Fantastic job guys… you’ve made a customer for life and an advocate in the wild. Let’s go!!

I had an issue with my delivery and Andy quickly and easily helped get it taken care of!

customer service was a quick response. no debate. i needed to get 1.5x so they gave me a discount on the new order (since i was past the return/exchange date) which i thought was fair. stoked on 'look'. thank you.

What made my experience Fantastic was that I called, left a voice message and within an hour, I received an email letting me know that my information was received, they had a few questions I needed to answer, to help the LookOptic Team work with me. In that moment, i was happy for the prompt communication! Then, I was informed that the warranty was being honored completely, as I had asked what I owed to have my readers replaced, as it has been over 90 days. To my complete pleasure, my readers were in the process of being replaced at no additional charge! These are my absolute favorite readers, as they are stylish and comfortable!!! And You guys are 100% Excelling in Customer Service!!! I am immensely impressed with every aspect of business with LookOptic!!!! Best Experience Ever!!! You guys have earned a lifetime client with me!!! Thank You So Much!!!! EXCEPTIONAL Products with EXCEPTIONAL SERVICE!!!!

I LOVE my Muse readers, so far I’ve ordered three pairs. Last week I accidentally broke a pair and when I inquired about repair options they graciously replaced my pair as I only had them For a few months. Amazing product and customer service! Definitely will purchase again!