Suzanne
Appalling Customer Service
The purifiers are fantastic, but try getting the filters you’ve signed up for via their subscription model and it’s a different story.

At Sans, we believe that home should be your healthiest place. That's why we create thoughtfully designed products that improve the quality of what surrounds you every day—starting with the air you breathe and the water you drink.
Sans (livesans.com) has 183 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Suzanne
The purifiers are fantastic, but try getting the filters you’ve signed up for via their subscription model and it’s a different story.
Erin E.
I was hesitant to try yet another air purifiers. But I knew my Dyson air purifiers weren’t working for me. I ordered two Sans for my living room and the basement. They worked so well I ordered two more for two of the bedrooms. I have animals and kids. Sans have been extremely helpful in lowering my allergy symptoms indoors. Definitely glad I gave them a shot!
C A.
One of the best investments I’ve made. Not only does this water purifier make the water taste phenomenal on its own but everything you put the water in tastes better especially coffee. Only wish I would have purchased this earlier. The company seems first rate. I purchased air filter combo expecting it soon.
Randall
I love the Sans air filter! I bought two minis one for the dining room and kitchen and one for the bedroom. I like the different colored lights and meters telling me how clean the air is. I also love how quiet it is. Highly recommend!
James C.
Great product!!! Customer service that is leaps and bounds above any company.
Jane
Trying to communicate with their non-human customer service email is worse than a slow death. I have repeatedly tried to replace an order with two items in it and yet they only send one returns label.
Jill J.
I originally bought one Sans unit for my kitchen/den area of home. I've seen and smelled a difference since using it. So I bought a mini unit for the master bedroom and a full size unit to help clean up our living/dining/office area. I like the filters being sent automatically. That's actually why I bought the additional units, because my original filter got too dirty before my next shipment. Our house feels, looks, and smells cleaner with Sans.
Maverick N.
Whatever you do do not buy these guys’s product you will spend $1000 and they won’t send you what you buy and they will tell you it’s delivered. I’m still in contact with them so I haven’t gotten anything resolved. Hopefully I get my money back or I’d get what I ordered. I guess we’ll find out but I would save yourself a headache and just go somewhere else.