SansReviews of livesans.com

I do believe the products are good enough for what my uses are and the customer service tries; their policy on using FedEx to Postal for shipping MUST change. Twice now products that I have bought and paid for have been stuck in Aurora, CO waiting for the FedEx swap to postal. One package was over a month and now, recently, another order has been sitting in Aurora for over a week. SANS sent out a replacement item using the same shipping vendor when I was told via email they would use a different vendor. I won't order from them again.

Before purchase I asked customer service about the length of the power cord. They exaggerated telling me it was 1.8m long but it is not the flexible cord is c1.4m (incl plug is 1.5m). Shame they weren’t accurate as I could have saved my time and effort.

We have a large area Sans and love it! Decided to get a couple of mini purifiers during the July 4 sale and honestly not as happy with them. They're lovely in appearance of course and super easy to setup but significantly louder when running than the larger unit. Honestly the mini can be run on low only or the noise is much too disturbing in the spaces. So, would work for playroom or gameroom but definitely not for office or nursery or library areas.

They take forever to ship. Don't pay for rush delivery because they take 10 days just to put it in the mail.