LIT MethodReviews of litmethod.com

I purchased a LIT Titan sauna for approximately $15,000, delivered June 12, 2026. It arrived with a floor panel cracked through and a wall panel bowed so it won't sit flush or align. Both are structural, not cosmetic. The unit has been unusable since delivery. I provided photos, video, and the serial number within days of unboxing. LIT initially classified the damage as cosmetic and offered $500 plus touch-up paint, suggesting I hire my own repairman and use wood filler on a cracked structural floor panel in a high-heat unit. After pushing back, LIT confirmed in writing on July 31 that they would send a replacement floor panel and wall panel. The touch-up paint shipped August 3. As of today, September 8, the panels still have not shipped. I've been told "next week" in July, August, and September. I've now dealt with four different support representatives, including a member of the leadership team, and still have no ship date or tracking. LIT's own marketing states: "5-Year Warranty. If something goes wrong in the first five years, we make it right. No questions asked." I've been patient and cooperative with every request they've made. I'm posting this because three months without a usable product and without a firm ship date is not reasonable on a purchase this size. I will update this review if and when the parts arrive.

I ordered my sauna pod late Saturday night and it showed up Monday afternoon! I had it put together in about an hour, started using it right away and I’ve used it most days since. I absolutely love it. I love that it’s portable. It only weighs 15 pounds. I just feel so good after I use it.

An absolute game-changer for daily recovery.This 4-person sauna and cold plunge setup is spectacular. The sauna is incredibly spacious and comfortable, while the cold plunge chiller keeps the water at the perfect icy temp every time. Going back and forth between the hot and cold has dramatically improved my circulation, reduced inflammation, and boosted my sleep quality. It feels like having a commercial spa right in the backyard. Five stars!

LIT has been fantastic to work with from start to finish. We opted for the sauna and cold plunge combo in all black. The LIT Titan looks amazing next to the cold plunge and is one of the main reasons we went with this brand. Great products and great service.

Like the exercises. Explanation. Trainer. I do not like that you have to go in the order and skip around. I go to a gym and some equipment may not be available when it occurs in the program. I do not like can’t go back into app and change my needs such as changing how much time I want to work out. Your support page is not good. I emailed coach twice with questions no response. Would like graphs to see progress.

Incredible product and stellar customer support. The sauna heats up great, the integrated red light therapy is a game-changer, and the modern aesthetic looks stunning in the house. Setup and communication from the LIT Method team made the whole process seamless

Ihas been resolved

I’ll start by saying I love the Titan 4-5 person sauna from Lit Method. It is everything I hoped it would be from an appearance and performance standpoint. The sound system is surprisingly great, and both the infrared and traditional sauna features are exceptional. Some frustration was experienced due to delays in shipment and the installation process is also a little more involved than the marketing literature would have one believe. We hired a a handyman to assist and are glad we did. It took us 5-6 hours total build before the electrical connections were made. Also suggest, doing your due diligence on the electrical requirements and costs associated as in our instance this became a significant additional expense of $3,000. With all this said, the sauna is fantastic and so far the after sale support has been responsive and timely. I absolutely love my new Lit Method Sauna.