Lynn C.
Appalling company.
Appalling company. Purchased two sensors to last 28 days. First one fell off so complained to company on day 10, they offered to send another. Meanwhile the second stopped working on day two, the replacement third one then fell off on day two, the replacement fourth one stoped working within 24 hours. Throughout I was in touch with customer service. When I finally gave up and asked for a refund their response was below: they can’t refund because it’s not within 14 days despite my first contact being within 10 days and they expect me to both try the new sensors while sending back the same unopened sensors. WASTE OF MONEY- AVOID THIS COMPANY We sincerely apologize but to process a refund for non-transform plans, the request needs to be made within 14 days, and the sensors need to be unopened and returned as outlined in our Terms of Sale: As such, we will unfortunately not be able to provide a refund in this case as the conditions for eligibility are not fulfilled.



