bubba L.
Support is Ridiclous
Have used the service for several years. Pricing continues to go up. Have had an issue for months that text will not send. Have contacted support several times and the support is ridiclous. I gave up the first couple of times but now on the third time they keep seeing email asking for informaiton before they can turn the ticket over to someone to assist. I reply and they send another request for another peiece of info. This is on round 4. Just ask for what you need! If they will resolve this I will move up from 1 star. But for now I would strongly reccomend AGAINST doing business with Line2. Nice reply from them but still no support.
Response from Line2Mar 6, 2026
Hello Bubba Leroy - We are very sorry to hear about the persistent issues you've been experiencing with text message delivery and the frustrating support interactions you've had. We understand your disappointment, especially after using our service for several years. We understand your frustration and apologize for the inconvenience this has caused. If you’d like to speak with a specialist, please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP63OS in your message so we can prioritize your case and arrange outreach promptly.




