Line2Reviews of line2.com

Response from Line2Mar 27, 2020

Hello Eduardo , Thank you so much for sharing your wonderful feedback with us and we truly appreciate your 5- review. We are thrilled to know that the service works perfectly for you when you require it for traveling. Please let us know if you have any questions for us as we are always here to help. You may also contact our team at [email protected]. Many Thanks and Stay Safe and healthy, Line2 Support Team

Response from Line2Dec 19, 2019

Hello Michael, Thanks for your review and feedback, sorry to hear of the issues experienced, this is most definitely not what we would have hoped for and if there has been an error made we are more than happy to correct this for you. Please do let us know if your query has been resolved and if there is anything further we can look into for you we would be more than happy to do so, we will send you a follow up private message to capture your details. Many thanks Line2 Support Team

Response from Line2Dec 19, 2019

Hi Sara Fantastic to read your comments, we're absolutely delighted David was so professional and knowledgeable and he explained things in a simple and easy way to understand. We'll be sure to pass on your kind words to him as he will be over the moon to hear this. If we can ever help you in the future please do feel free to let us know, we are always here to help. Many thanks Line2 Support Team

Response from Line2Dec 19, 2019

Hi Tori Great to read you got a pleasant surprise from our Line2 Support team especially Juan who you mention was professional, patient, helpful and treated your questions with respect and most importantly fixed your issue. We will pass you kind words on to Juan, this will make his day. If we can ever help you in the future, please do feel free to let us know, we are always here to help. Many thanks Line2 Support Team

Response from Line2Dec 19, 2019

Hi Susie We also think Jeff is the best too and we are so happy you had such a great experience and we really appreciate you taking the time out of your day to leave us such a wonderful review and letting us know about your call with Jeff "The True Customer Service Professional", we will be sure to pass on your thanks and praise to him, he will be so chuffed to know he helped. If we can ever help you in the future, please do feel free to let us know, we are always here to help. Many thanks Line2 Support Team

Response from Line2Dec 19, 2019

Hi Gabrielle Really appreciate the review you've left us, thanks so much. We are so happy that you like the service and had such an awesome experience with Juan (he is pretty awesome). No worries on the star being knocked off, we value true and honest feedback. We'll be sure to pass your feedback to our marketing and product team, perhaps in the future we will have an unlimited minutes option and we can then get that extra star. If we can ever help you in the future, please do feel free to let us know, we are always here to help. Many thanks Line2 Support Team