Line2Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claudia
I think the service is really bad at times and people has trouble in hearing you in a phone call- Also would be helpful and great if we were able to share videos on the text message-for some reason I able only to share photos. Thank you!
Me
Followed recommended steps to resolve issue, still unresolved
Response from Line2May 27, 2026
Hello Me - Thank you for the review and follow up details. We have your information and will have a support team member reach out to you today.
Michel F.
Once in a while I have to either delete the software and redownload it to my iPad Air 4 and other times reboot the iPad. That because I miss calls and text message. Sometimes I get to see that I got a call or a text message only much later and I do mean much later. Furthemore, long text message that take moré than one line cannot be reread after they are sent, that is part of the lines are hiden and it is impossible to move the text to one side or the other in order to remember what was written. Added to this is when the line cuts off during a phone call for some unexplainable reason and try to phone back, I have to reboot other wise the app indicates that i'm already in line with the other party. So yes I can't give more than three stars. I am even tempted to give a 2 star rating. Yet the phone line service is adequate, thus 3* !
Response from Line2May 27, 2026
Hello Michael Fontaine - Thank you for your feedback and for taking the time to leave a review. We understand that you recently connected with a member of our support team and have a follow-up one-on-one appointment scheduled to further troubleshoot your SMS concerns. We truly appreciate you sharing your experience, as it helps us continue improving. Your satisfaction is very important to us, and we remain committed to providing the best possible support.
AG
I ported my number to Line2 and I can’t send or receive text messages. They have yet to fix the issue after 2 days.
Response from Line2Mar 23, 2026
Hello AG - We're sorry you're having issues receiving or sending text messages. There may be several reasons this may have occurred and we want to help. We requested additional information through the Trustpilot Request Information feature; however, we did not get a response. If you are still having these issues, please reach out to us via our live channels such as phone or chat so we can identify what may be occurring.
Gayle
Unclear directions
Response from Line2Feb 8, 2026
Hello Gayle - We apologize that you found the directions unclear. We strive to provide instructions that are easy to understand and follow. We’d love the chance to make things right. If you’d like to speak with a specialist, please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP2726OS in your message so we can prioritize your case and arrange outreach promptly.
Gayle Coakley M.
Need phone number
Response from Line2Feb 2, 2026
Hello Gayle Coakley - Thank you for bringing this to our attention. I am happy that our team acted promptly and was able to reach you via phone to resolve the matter. Providing excellent service is a core value for our company.
Aysam
This works well most the time but when people text you things like a video or share a contact with you it cannot be opened which is awkward. Customer service is very responsive which is nice when there is a problem but I wish I knew about the attachments thing before I committed.
Response from Line2Jan 29, 2026
Hello Aysam - Thank you for bringing this to our attention. We're pleased to hear you find our customer service responsive. We acknowledge the current limitation regarding opening videos and shared contacts received via text. Our development team is aware of this issue and is working to enhance our attachment capabilities. We apologize for any inconvenience this may cause and for the lack of clarity regarding this limitation during your initial onboarding. We appreciate your patience as we work to improve this functionality.
Shelly
Wayyyyy too long wait times for phone support.
Response from Line2Jan 26, 2026
Hello Shelly - Thank you for bringing this matter to our attention. We sincerely apologize for the excessively long wait times you experienced when attempting to contact our phone support. We understand your time is valuable, and we regret that we were unable to assist you more promptly. We are actively working to address this issue and improve our phone support response times.
