Limited Run GamesReviews of limitedrungames.com

Republic commandos are was supposed to be a LRG exclusive. Hence it being on limited run games. But yet you can pre order it from GameStop along side Star Wars Racers for $29.99!!!!! LRG has scammed us again. We paid $30 and sometimes much more for a single game. And we’re told this is “ LIMITED” Well it’s not. Games arrived in terrible shape. This is not acceptable. Games arrive beat to hell. You pay for a game and you MIGHT get it 5-6 months later. Never wasting money with them again. I’m canceling all of my orders and doing a chargeback for the 10 games I have waiting to be either made or shipped. Never again.

Havn't run into any of the issues other people have. I pre-ordered Scott Pilgrim back in January, emails kept me up to date and I received the item in perfect working condition today since I live in the UK. Only thing I encountered was my tracking coming up as invalid after a while but upon contacting the company I got a response within a few hours which told me it would resume within about 5 days which it did so this must be a known thing with the courier. If theres anything they could improve, it would be notifying customers that the product had been dispatched since I only found out 2 weeks after when I checked the status on my account. Other than that, perfect. Will definitely buy from them again.

My review is a little mixed but my main complaints are the difficulty in ordering limited items (they allow scalpers to use bots and snatch up all the sales) and horrible customer service that could care less about helping you and just ignore details when there's an issue and they will supposedly ban you from what I've heard over the most petty stuff so be weary when going against them in a dispute. Prices aren't horrible and I've never had an issue with shipping like many others claim to have had so no complaints there thankfully. Overall they are good for a buy or 2 every now and then to avoid scalper prices on certain games later on if you can get lucky enough to actually snag them first. If you decide to buy from them though pray you don't have any issues or you're experience will be terrible.

While I am still waiting to receive two (now three orders), I can say that in the meantime, the customer support has been excellent. I had an awkward and tricky request to split an order to receive part of it sooner and Jose, my agent, was incredibly kind, helpful, and efficient in helping me. I expect my orders to arrive in a timely fashion because of this. Thank you so much!

I purchase many different items for many different hobbies and interests from online shops all over the world and I can honestly say, this Limited Run Games shopping experience is the absolute worst of anything I’ve had to deal with. I don’t have the energy to spend much time on this, but I feel I need to warn potential customers of the delay and hassle you are highly likely to experience, so you can decide before ordering, whether or not it is worth the hassle. I have decided I shall never deal with this company again. The products simply do not merit this level of effort and involvement in order for the customer to receive their items. Absolutely shocking way to run a business. Unfortunately I certainly do not seem to be an isolated case. Avoid, Avoid, Avoid !!!

I ordered a game that shipped April 12th. I was provided an incorrect tracking number initially and was told to wait 30 days to file a lost in transit claim. After 30 days I messaged to advise that it has not arrived and tracking has not updated. LRG waited two days to reply and then replied with a screenshot stating that it updated after the 30 days (May 14th) to say "Shipping information Received" and to wait another 30 days (now 60 days total) and didn't go ahead with the lost claim as expected based on their own dates provided. No attempt to correct the situation whatsoever. This is on top of their site providing incorrect links to customers for tracking as well. Terrible experience from all angles.

1 est la note minimale sinon j'aurais mis 0. Collector Streets of Rage commandé en mars l'année dernière et toujours pas livré à ce jour. Limited Run refuse de considérer les colis comme perdus alors qu'il n'y a plus de mis à jour de suivi depuis janvier dernier, et me demande d'attendre que le transporteur leur retourne les colis pour que je sois remboursé. Que le Covid créé des difficultés de transit ou que le transporteur en ait profité pour joyeusement piocher dans les colis cela s'entend malheureusement, mais de là à faire porter la responsabilité de la bonne livraison sur l'acheteur, c'est lamentable, si ce sont eux les garants de la survie du support physique, autant passer au tout numérique immédiatement. Bref, site de vente à fuir vous l'aurez compris.

Don't mind waiting for my items but can they ship it in a better box and put some bubble wrap to protect it for God's sake. If I'm spending this kind of money I would expect you to spend a few more pennies to get a better box. Boxes are cheap. Also been seeing more people have the same problem. Will not be buying from them again.