Limited Run GamesReviews of limitedrungames.com

I’ve ordered multiple times and never had an issue. I hope that doesn’t change, since I still have a few on the way. Yes, from the moment you buy to the moment you receive the product can take quite a while—sometimes over a year—depending on the estimated production date, which can be delayed (as happened recently with one of my orders). If you’re buying from the Vault, though, you might get your items much faster, since those have already been produced.

Leider gab es Probleme mit der Lieferung, da DHL mich nicht benachrichtigt hat und das Paket zurück in die USA ging. Doch der Kundensupport hat sich direkt um einen neuen Versand gekümmert. Besonders Mikey, mit dem ich geschrieben habe, hat unglaublich schnell reagiert und war dabei super freundlich und hilfsbereit. So ein kompetenter und freundlicher Service ist leider nicht mehr selbstverständlich – ich kann Limitedrungames uneingeschränkt weiterempfehlen.

In the end all of the products (game + several merch items) I received (today) were of great quality. However, it took quite a bit of time before they arrived. Roughly 15 months due too several delays. It was all well worth the wait though. I can only recommend LRG based on this one experience. If I come across a classic game that I need to have physically I won't hesitate to purchase again.

Great company. Recent experience not good as my copy of Animal Well for Switch got lost in transit when in the UK (Evri courier). Obviously this is not Limited Run's fault and both Matt and Jason from customer service responded very quickly in helping address the issue. Don't let the negative reviews put you off. They may be slow at times, but their products and customer service is great.

Limited Run is a fantastic company for limited physical games. They are based in the US and I order from the UK. Never had any issues until recently one of the game was stuck with courier but the team responded quickly and provided a solution. Excellent customer service so I highly recommend them. To all the negative reviews - they have no clue how limited run work. The games are in production so it will take a a while so please refer to the company website for more information. The games received never damage and well protected. I have been buying from them for more than 5 years and will continue to do so.

Back in late march of 2023 I bought a deluxe version of a game for NSW and after 10 months it’s come in mint condition, so happy with the game itself and the physical addons. I’d buy again if any games I’m interested in are published by them.

I don't know guys. I ordered Blade Runner and Anno: Mutationem (both for Switch and long time ago) from them. I waited very long for shipment, but it was so worth it! Having my favorite PC game on a cartridge is just incredible. Later on, I bought a second copy of it on eBay, because I wanted to have a sealed one as well and they were already sold out on their website. They actually made my dream come true and I love them for that. Never dealt with their customer service as there was no need for it. Simply: if it wouldn't be for them, I would never have both, Blade Runner and Anno: Mutationem as a physical release.

Wanted to get a refund for an order, Support replied within a couple of days and my problem with my order was solved. Thanks!