Caroline
Nice hats
Nice hats! Efficient customer service.

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Caroline
Nice hats! Efficient customer service.
Sydney J.
Love this company so far. I ordered two hats. One came in with a wonky bill but they are sending me another with no issues. Great and fast customer service. I have a big head and can never find a hat to fit. These hats fit great! I’m so happy with my purchases.
Timothy B.
Lift Down Customer Service was prompt, respectful, creative in finding a solution, and ultimately helpful. They have earned an easy 5/5!
D T.
Very nice hat and nice with no logo, but fits oddly at the top of my head. But…. You all kindly sent me a navy hat and as expected, it’s perfect! Thanks so much for being a great company that values customer service.
Response from Lift DownSep 12, 2026
Hi there, Thanks for the review. Glad the clean, logo-free look landed for you. The fit at the top of the head usually comes down to size, and we have three sizes for exactly that reason. Exchanges are free, so if you'd like, reach out to us with the size you ordered and we'll get you into one that sits right. - Tarrik
Stephen M.
Great experience
John G.
Had an issue with my order. Company handled it in a kind and professional manner showing they care about their customers! A special shout out to Marielle for making things more than right!
Prabesh
I have ordered 9 different caps from Lift Down for a couple of reasons. Their design is simple (no logo), the quality is great (100% cotton) and the regular fit is perfect for me as someone with a slightly smaller head. When I had an issue with one of the caps, the team responded quickly and resolved the matter within a day. Thank you to the team there!
c W.
Not made in America
Response from Lift DownAug 27, 2026
Hi there, We've never advertised our caps as made in America. They're produced overseas, which is how we offer this many sizes and colors at a fair price. If there's anything about your order we can help with, reach out to us anytime. - Tarrik