LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Julie M.
Christina was AWESOME!!! She was very helpful and explained everything. She answered all my questions and was all around FABULOUS to deal with. She deserves a raise!! : )
Response from LifeStationAug 25, 2025
Wow—what an amazing shoutout for Christina! We’re thrilled she made such a fabulous impression. Helpful, clear, and kind—she really does it all. We’ll be sure to pass along your kind words.
customerrobert B.
working with the person on the phone. he was very informative, and he was very pleasant.
Response from LifeStationAug 25, 2025
It’s great to know your call was both informative and pleasant. We’re proud of our team for creating experiences that leave a positive impression—thanks for the kind words!
Jackie K.
Maria was very helpful and very pleasant to talk to.
Response from LifeStationAug 25, 2025
Maria will be so happy to hear this! We're thrilled she made your experience both helpful and pleasant—thanks for taking the time to share!
Jan H.
Very helpful and patient
Response from LifeStationAug 25, 2025
Thanks so much for the 5 stars! We're glad you had a helpful and patient experience—that’s exactly what we aim for.
Kate F.
The sales rep Justin was so patient with me and answered all my questions as I was deciding on the best option for my step-dad. He walked me through all the scenarios I could think of and then made sure the sign up process was seamless. I haven't used the unit yet, but will definitely add an update once we activate it. Thank you Justin for making a hard decision easier.
Response from LifeStationAug 25, 2025
Justin really is a gem! We’re so glad he was able to walk you through everything with patience and care. It’s great to hear he helped make a tough decision feel a little easier. Thanks for the thoughtful feedback, we’ll be here when you’re ready to activate!
Tammy J.
The gentleman who signed me up went above and beyond. He mad me feel safe with this purchase. He was amazing.
Response from LifeStationAug 25, 2025
We’re so glad to hear our representative made you feel safe and supported throughout the process. Going above and beyond is what we strive for—thank you for sharing your experience!
customer
I found the representative to be kind, knowledgeable, and patient. He took his time, explained everything,step by step, and answered all my questions. I felt this was a great program and I bought into it all the way.
Response from LifeStationAug 25, 2025
What a thoughtful review, thank you! It’s wonderful to hear that our representative took the time to guide you step by step and made you feel confident in your decision.
customerJoe G.
The person was very meticulous. Took his time, repeated everything and was careful to walk me through the process of opening the account.
Response from LifeStationAug 25, 2025
It’s great to hear that your experience was so thorough and thoughtful. Taking the time to walk through each step carefully is exactly the kind of service we aim to provide. Thanks for sharing your feedback!