Dennis G.
The very nice lady that I spoke to.
The very nice lady that I spoke to.
Response from LifeStationSep 8, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent

Hospital & Emergency · Ridgefield, New Jersey
Excellent

Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Dennis G.
The very nice lady that I spoke to.
Response from LifeStationSep 8, 2025
Thank you for the 5-star review!
customer
This is only the first month of having my alert device so far everything is working perfectly
Response from LifeStationSep 8, 2025
Thank you for taking the time to leave a 5-star review! We're glad to hear that you're satisfied with your device.
customer
Customer service representative was EXCELLENT!!
Response from LifeStationSep 8, 2025
Thank you for the 5-star review!
TDV
The customer service rep., Franky, was compassionate, knowledgeable, thorough, patient and helpful through the ordering process. According to Franky, his manager was voluntarily working with him to make it easier for my wife and I to become a LifeStation customer. Thank you and keep up the great work!
Response from LifeStationSep 8, 2025
We’re delighted to hear that Franky provided compassionate, knowledgeable, and thorough support throughout your ordering process. We’re also glad his manager’s efforts helped make your experience even smoother. We truly value your trust in LifeStation and are grateful to have you as a customer. We’ll be sure to share your kind words with Franky and his manager. Thank you again, and we look forward to continuing to support you and your wife.
customer
I returned this watch, it was way to big and heavy, that was my main problem with it.
Response from LifeStationSep 8, 2025
Thank you for sharing your feedback. We’re sorry to hear the watch did not meet your expectations and that it felt too big and heavy. We completely understand how important comfort is when choosing a watch. While we’re unable to locate your account to follow up directly, we’d love the opportunity to make this right. Please reach out to our customer care team so we can assist you further.
Charles W.
They answered all my questions and were very cooperative. I could clearly understand everything that was said. Very detailed discussion
Response from LifeStationSep 6, 2025
Thank you for taking time to leave a 5-star review!
customer
The representative was very thorough and thoughtful. Our first call was just to be at information and when he found out this was our first call he suggested a few things that we should look at when comparing.
Response from LifeStationSep 6, 2025
We’re so glad to hear that our representative took the time to be thorough and thoughtful during your first call. It’s wonderful that he not only provided information but also offered helpful suggestions to guide your comparison. We appreciate you sharing your experience with LifeStation and look forward to assisting you further.
customer
Representative Cheryl's welcoming manner, I immediately felt comfortable. Explained options well. Patient, friendly,
Response from LifeStationSep 6, 2025
We’re delighted to hear that Cheryl’s welcoming manner helped you feel comfortable right away. It’s great to know she explained the options clearly and provided patient, friendly support. We’re proud to have her on our team and appreciate you sharing your experience with LifeStation.