LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
customerMichele
Very helpful, supportive & friendly service!! They knew just the right tool for dad the process was very simple & quick!!
Response from LifeStationSep 15, 2025
We’re thrilled to hear our team was helpful, supportive, and friendly—and that we found the right solution for your dad. Making the process simple and quick is exactly what we aim for. Thank you for the 5-star review!
Guillermo E.
Yates helped us out a lot and really gave us a peace of mind when it comes to the safety of my dad. He answered all the questions me and my mother had. Literally last night was looking into these devices and was really sold on this one. 100% recommend!
Response from LifeStationSep 12, 2025
Thank you for your thoughtful review. We’re glad to know Yates was able to answer your questions and provide peace of mind for your family. Your recommendation means a great deal to us.
Jon
Sale rep Sherry was knowledgeable, personable, and did not pressure. The service you provided was exactly what we needed.
Response from LifeStationSep 12, 2025
It’s great to hear that Sherry was knowledgeable, personable, and supportive throughout the process. Thank your for sharing your experience.
CJ
Jordan, the customer service representative offered excellent service.
Response from LifeStationSep 12, 2025
Thank you for sharing your experience. It’s wonderful to hear that Jordan provided you with excellent service.
James
Person I spoke to was helpful.
Response from LifeStationSep 12, 2025
Thank you for the 5-stars!. We’re pleased to know you found our team member helpful during your experience.
anonymous
Knowledgable agent.
Response from LifeStationSep 11, 2025
Thank you for the 5-star review
customerJudy
The process was fantastic. Everything was explained and so friendly and helpful! Thanks!🙏🏻
Response from LifeStationSep 11, 2025
We’re so glad to hear that the process was smooth and everything was clearly explained. Our team works hard to make sure every experience is friendly and helpful, and it means a lot to know that came through. We truly appreciate your feedback and look forward to serving you again!
Megan
Helpful and very nice and patient customer service rep. Conferenced in my mom to get things set up more easily. Great experience.
Response from LifeStationSep 10, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that our representative was helpful, kind, and patient, and that they went the extra mile to conference in your mom to make the process easier. We’re so glad it was a great experience for you!