LifeStationReviews of lifestation.com

I have nothing but absolutely 100% praise in the product and the actual service it provided. The reason I received the device is I had an aneurysm and experience dizziness and scares for falling. When I received the watch, I wore it religiously every day and felt reassured that should I have an accident or fall, I would not be alone or without help within my reach. Added perks for health and wellness were the heart monitoring, step tracking and local temperature features. Finally, the routine emergency testing of the device and the customer service was the icing on the cake. If my insurance or financial circumstances prove, I would gladly use the device again. Gina

I lost my charger for my pendant and looked up lifestation on google, called them and explained my problem. They listened kindly and sent another and it arrived within a week. I cannot thank them enough. Good company. The customer service person made me feel right at home and was very helpful and understanding. I give them an A+.

I just got the Life Station device for my mother. Everyone I spoke to knew all the necessary information and were kind. Set up was simple and worked perfectly.

I want to thank LifeStation for providing this technology. It has made me and my family feel at ease in case of emergencies. With one push of the watch button I get instant assistance and know help is available.

I just wanted to say how helpful Larry was setting up my new "Lifestation" fob today. He answered all my concerns and questions. He made sure the GPS and stay with me while testing my fob. and made sure my family contacted would have the correct number pop up on their phone saying emergency call. Everything and person was very professional!

I am extremely disappointed with Life Station and feel compelled to warn others. My elderly mother never requested their services, yet she suddenly received a letter charging her $150 for equipment she has no recollection of receiving. When I called the first time, they claimed her insurance requested the service and that they were not covering the cost. I sent an email and called again, and the representative admitted it was a mistake, told me to disregard the letter, and even gave me a case number. However, shortly after, I received an email saying they would not waive the fee. This company plays games with seniors, creating confusion and stress while trying to collect money for services never requested. DO NOT get caught in their trap – this is a scam targeting vulnerable people.

Provided excellent, efficient & friendly customer service, replaced a new battery, free of charge for my monitoring systems wrist bracelet. They contacted me to tell me they were not getting a viable single from it on their systems end, & easily walked me through testing both my necklace & wrist band monitors. They immediately mailed me a new battery & a return postage paid mailer for the old battery. Also my Aetna Insurance provides me with a lower monthly discounted fee, that is much needed & appreciated, for all Seniors living on limited incomes! Kudos for offering a great senior life saving emergency service. Thank You - Marilyn (Webster, NY).

I spoke with Reggie today regarding switching from the necklace to a smartwatch. He informed me that once you make this change, and don't like it, you cannot switch back to the necklace. He also let me know I could view the smartwatch on the Lifestation website, which I will do before making a decision. Reggie also added my email address for me in my sccount. He was very nice and profesional!