LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Valerie
Very pleasant east to talk to and very informative
Response from LifeStationOct 7, 2025
Thank you so much for your kind words! We're delighted to hear that you found our team pleasant, easy to talk to, and informative. Providing clear and friendly service is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!
Dan F.
Helpful customer service
Response from LifeStationOct 6, 2025
Thank you for your feedback! We’re so glad our team was able to help and make your experience a positive one. Your satisfaction means a lot to us!
customerpaul H.
The people that I talked with were so knowledgeable and answer every question I had made it real easy to apply and to get I think them all they really exceptional job
Response from LifeStationOct 6, 2025
Thank you for your wonderful feedback! We’re so happy to hear our team made the process easy and provided clear, knowledgeable support every step of the way. It’s great to know their exceptional service helped make your experience such a positive one.
customer Katherine C.
The employee was very knowledgeable
Response from LifeStationOct 6, 2025
Thank you for your review! We’re so glad to hear our team member’s knowledge made a positive impression. Providing clear, confident support is always our goal.
Alisa K.
Frankie explained all of the things that were needed to understand how the system works.He showed me the pros and cons of 2 other companies.
Response from LifeStationOct 6, 2025
Thank you for taking the time to share your experience! We’re glad to hear that Frankie provided a clear and thorough explanation of how the system works and helped you compare your options. We appreciate your feedback and are always here if you have any additional questions or need further support.
Gary L. W.
Knowledge of the agent. He was excellent and answered all of my questions before I could ask them. He was a very kind gentleman and treated me me like a human being, not a dumb robot. All of that put us off to a good start.
Response from LifeStationOct 6, 2025
What a wonderful review—thank you for sharing it! We’re thrilled to hear your agent provided such attentive and understanding service. Treating every customer with genuine care and respect is at the heart of what we do, and it’s great to know your experience reflected that from the very start.
Pat H.
I spoke with Nick. He was very helpful, knowledgeable and most of all, pleasant and friendly.
Response from LifeStationOct 6, 2025
Thank you for your 5-star review! We’re so glad to hear that Nick made your experience such a positive one. His friendly and knowledgeable approach is exactly what we strive for at LifeStation. We’ll be sure to share your kind words with him!
customer
Great information! Answered all questions clearly and precisely.
Response from LifeStationOct 6, 2025
We’re so glad to hear you had such a clear and informative experience! Our team works hard to ensure every question is answered with care and precision. Thank you for your 5-star feedback and for choosing LifeStation!