Robert G.
Emergency
I have used LifeStation in an emergency and it worked great.
Response from LifeStationJul 14, 2016
That's great, Robert. We hope you're doing well.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
Robert G.
I have used LifeStation in an emergency and it worked great.
Response from LifeStationJul 14, 2016
That's great, Robert. We hope you're doing well.
Angie A.
We love Lifestation. The peace of mind it provides my mother is such a blessing. We love that the call center is US based. The only thing we would like to see improved is the length of time between pressing the call button and when a live person responds to the call. I would estimate it takes between 30 seconds and one minute to reach a live person. That having been said, we are still very very pleased with Lifestation!
Response from LifeStationJul 14, 2016
Thanks for the feedback, Angie. We work tirelessly to improve our service each day and reviews like yours certainly help.
David A.
From day one, the machine was in "ALARM" mode and it never got any better. The indicator light was flashing when it was first connected. After a month the machine was still in "ALARM" mode. I have no idea what the problem is. It is now more than ten months and the alarm light is still flashing. The person for whom I purchased this unit is no longer living. I no longer have a need for this unit and would like to terminate this contract.
Response from LifeStationJul 14, 2016
We are sorry for your loss, David. If you need to begin the cancellation process, please contact us at 855-798-9949.
Rebecca S.
I got it for my mom, it helps me sleep better at night just knowing she has a support system at her fingertips.
Response from LifeStationJul 14, 2016
We're happy to hear that you and your mom are enjoying our service. Thanks for reviewing us, Rebecca.
Ayers
Good value...simple and easy to use. Often too long of wait for operator after you press button.
Response from LifeStationJul 13, 2016
Glad to hear you see the value in our system. Thanks for your review, Ayers.
Sandra C.
Gives me and my family peace of mind that I can get help if /when I need it --indoors or out.
Response from LifeStationJul 13, 2016
Thanks for taking the time to review us, Sandra.
Linda J.
Although my Mother has not had to use this yet for an emergency, it gives us peace of mind that if she is in trouble, she has access to call someone.
Response from LifeStationJul 13, 2016
We're happy to provide your family with the peace of mind that you were looking for.
Patricia K.
I am not confident in your service as there was one situation where I called for service and no one responded. I ended up calling 911 for assistance to the hospital. What if I was having a heart attack I could of died. Not happy with your service. I lost my band as the band broke off I will need a replacement.
Response from LifeStationJul 13, 2016
We always appreciate comments from our customers so we make our service even better. One of our top priorities is to provide the best customer service in the medical alert industry. If we disappointed you, we want it to be the last time. If you have not already done so, please contact us at 855-798-9949 so we can resolve any remaining issues that you may have. Thank you for taking the time to write this review, Patricia.