Certified U.
ENGLISH SPEAKING AMERICANS
Anyone who's called an 800-number for "Customer Service" these days has experienced poor phone line audio and customer service reps who can barely speak English. The BIG reason --- above all others --- that I'd recommend LifeStation over their competitors is simple... LifeStation emergency operators. 1) They're physically located at a call center here in the United States. 2) The quality of the Phone Line is excellent. 3) MOST IMPORTANT - Every LifeStation operator that I've had contact with knows how to SPEAK ENGLISH!!!!!! In a real Emergency, the quality of the phone line and the ability to commuicate with English-speaking operators can be a lefe or death issue. I am 100% confident that in any Emergency, the operators at LifeStation will be able to commuicate effectively.
Response from LifeStationAug 30, 2017
Thank you so much for taking the time to write a review! We’re very proud of our excellent customer service staff and the quality service they provide during both false alarms and real emergencies!



