Margaret S.
Every month testing has been good …
Every month testing has been good experience.
Response from LifeStationSep 13, 2017
Thank you for taking the time to write a review, Margaret!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
Margaret S.
Every month testing has been good experience.
Response from LifeStationSep 13, 2017
Thank you for taking the time to write a review, Margaret!
Laura T.
My dad is able to be at home without assistance although as a family unit we make sure someone spends the night and then eats breakfast with him and others check on him periodically throughout the day. Dad is 89 years old and has end stage COPD, Lifestation gives all of us, including dad, peace of mind knowing he can get help at the touch of a button. I would like to suggest a different type of device to be worn around the neck as dad would often set it off accidently, moved it to his wrist and haven't had any issues.
Response from LifeStationOct 10, 2017
Laura, thank you so much for taking the time to write a review. We’re so glad that having the LifeStation service could provide your family with greater peace of mind.
Tami B.
My mother has Parkinson's Disease and she easily can set off her alert. I always get the call from LifeStation and all but ONE time was NOT a fall. It's that ONE time that makes all the difference in the world to me. I recommended this for my Grandmother who is in her late 90s and it's working great for her, also. We are extremely pleased with the benefits of LifeStation and wouldn't have anything else.
Response from LifeStationSep 6, 2017
Tami, thank you so much for taking the time to write a review, and we appreciate your recommendation of the LifeStation service to others. You’re right, LifeStation offers customers greater peace of mind that should they have an emergency, help is always available to them.
Subhash P.
every time I call help me on time. I give them A+++++++++++++++++ thanks a lot.
Response from LifeStationSep 5, 2017
Thanks for the review, Subhash!
Mabel O.
I have a brother that is interested. I will give him your phone no. I have been satisfied.
Response from LifeStationSep 5, 2017
Thanks for taking the time to write a review, Mabel! We appreciate your recommendation of our service to others. Should your brother be interested in the LifeStation service, our friendly Customer Service staff is always available to help at 877-833-2020.
Robert L.
I am concerned about the response time from when the signal is activated by me, and when the call is connected to an operator. I have asked several operators why the time delay (and I am talking SERVERAL MINUTES which is critical) and the answer is always the same, depends on the signal time in my area. Even when the operator picks up, there is a time delay before they speak. "YOU" need to reduce the time delay to instantaneous, especially when a persons LIFE may depend upon the response time......
Response from LifeStationSep 14, 2017
Thank you, Ronald for your feedback. Per our conversation, relocating the unit closer to a window will allow for a stronger signal, which would result in a faster response time. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service. - James
Stan S W.
the support staff was great at helping with initial setup.takes a huge stress off knowing my 86 yr old mother has help at the push of a button.cheap cost for the service provided.
Response from LifeStationSep 1, 2017
Stan, thank you so much for taking the time to write a review, it is important to us that setting up your system is as quick and easy as possible.
LOIS T.
Always friendly, helpful and trustworthy.
Response from LifeStationAug 31, 2017
Thank you, Lois, we appreciate your review as we strive to offer the best customer service possible.