LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
KL
Sherry took my call. She is a very caring and well-informed representative of your company. Gave me detailed information, and patiently answered all questions. First-rate customer care. Thank you.
Response from LifeStationNov 12, 2024
Thank you for your wonderful feedback! We're glad Sherry provided you with top-notch service. We appreciate your support!
Tim J.
Sherry did an excellent job of explaining the product.
Response from LifeStationNov 11, 2024
Thanks for the review! We're glad Sherry's expertise made a difference. We’ll make sure she knows her efforts are appreciated!
Shafer S.
Friendly, knowledgeable employee who was able to answer all my questions.
Response from LifeStationNov 11, 2024
Thank you for the kind words! We’re glad our team member could assist you and answer all your questions. We appreciate your feedback!
Nancy, Marshfield, M.
Frankie was awesome and very knowledgeable!
Response from LifeStationNov 11, 2024
Thank you so much for the review! We're thrilled to hear that Frankie provided such a positive experience. We'll be sure to pass along your kind words!
James M.
Placed my order for service and never received the unit. After calling numerous times and getting the runaround, I had to do a bank dispute. Very poor service.
Response from LifeStationNov 11, 2024
We're truly sorry to hear about your experience. We understand how frustrating it can be when expectations aren't met, especially when it comes to something as important as your order. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience this has caused you. We'd love the opportunity to make this right an attempted to contact you at the number on file. Please reach out to our Customer Support team at your earliest convenience.
Dr. D G.
Maria was a courteous, informative and helpful representative. She made my experience one worth sharing with others. I’m looking forward to having Life Station as my choice of added protection. Thank you!
Response from LifeStationNov 8, 2024
Thank you so much for your kind words! We’re thrilled to hear that Maria provided such a courteous and informative experience, making you feel confident in choosing LifeStation. We’re honored to be your choice for added protection, and we’re here to help whenever you need.
Lisa J.
Great information about your products.
Response from LifeStationNov 8, 2024
Thank you for the feedback! We’re glad to hear you found our product information helpful. If you have any more questions or need further details, feel free to reach out.
customer
I spoke with Maria. She was confident and put me at ease. She was patient, gave me time to ask and answer questions. I was an instructor for service representatives at Verizon prior to retirement. I would give her an A+
Response from LifeStationNov 8, 2024
Thank you for sharing such a thoughtful review! We’re delighted to hear that Maria provided a confident, patient, and attentive experience that put you at ease. Coming from someone with your background, your feedback means so much, and I’m sure Maria will appreciate the high praise. If there’s anything more we can assist you with, please don’t hesitate to reach out.