LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
customer Jean M.
Maria was knowledgeable and was able to give me the information that made me feel comfortable in purchasing this product.
Response from LifeStationNov 14, 2024
Thank you so much for your 5-star review! We're thrilled to hear that Maria was able to provide you with the information you needed to feel confident in your purchase. We pride ourselves on having a knowledgeable team, and it’s great to see Maria's expertise making a difference.
Donna S.
Tom explained it well but now to sign The first term talks about monthly and we agreed to put on our visa--help??? Donna Sjostrom 763-473-3730
Response from LifeStationNov 13, 2024
Thank you for your 5-star review, Donna! We’re glad Tom was able to assist you. We’ll be reaching out shortly to clarify the details and ensure everything is set up correctly.
Johnson-Britton, A.
Your representative, Justin, was knowledgeable, courteous, and respectful. He made my experience very easy. Other customer service representatives should strive to perform their jobs the way Justin does.
Response from LifeStationNov 13, 2024
Thank you for your fantastic review! We're thrilled to hear that Justin made your experience so positive. We'll be sure to share your kind words with him. We appreciate your feedback and look forward to serving you again!
Phyllis
Phone was answered right away. Sherrie explained how everything works in the system, costs, and time frames. I like that there is no contract, and the 10 second response time. No sales pressure.
Response from LifeStationNov 13, 2024
Thank you so much for your 5-star review! We're glad to hear that Sherrie was able to provide all the information you needed and that you appreciate our quick response time and no-contract option. Your feedback means a lot to us!
Michele
Phone conversation was clear, informative and helpful. Agent answered all questions, then led me through options, then through purchase process efficiently.
Response from LifeStationNov 12, 2024
Thank you for the great review! We're glad our agent made the process clear and efficient for you. We appreciate your support!
customer- Stacey M.
What my experience great was the fact that once the call got disconnected, the representative called right back. Sherry was professional, attentive and compassionate. She explained the device with knowledge and experience, and discussed the process and pricing. Sherry mentioned the company which is important as it relates to emergency critical care. I'm so excited to work with a company that works for and with customers.
Response from LifeStationNov 12, 2024
Thank you so much for your thoughtful review! We're thrilled to hear that Sherry went above and beyond to reconnect with you and provide such detailed assistance. Your kind words about her professionalism and our commitment to customer care mean a lot to us.
Kathleen S.
You will not regret getting it.
Response from LifeStationNov 12, 2024
Thank you for the great review! We're thrilled to hear you're so confident in our product!
Robert S.
Price and coverage
Response from LifeStationNov 12, 2024
Thank you for the 5-star review! We're glad you're satisfied with the price and coverage!