LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Georgie
The caller sounded like she understood my fears about my mom falling. Explained the features that matched what we need.
Response from LifeStationJan 17, 2025
Thank you for your 5-star review! We're glad to hear our team member was understanding and helped you find the right features for your mom's safety. We're confident that the service you selected will provide a piece of mind for you and your family!
Janet L A.
The person I spoke with was professional, but also warm, friendly and helpful. She did a very good job of explaining the different Life Station products to me, and helped me select the one which best met my needs. She had great people skills - a very important attribute in any line of work.
Response from LifeStationJan 17, 2025
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience and that our team member provided professional, warm, and helpful service. It's great to know she could guide you to the perfect Life Station product. Your kind words mean a lot to us!
Lawrence C.
Thomas was Wonderful and Very Professional and Knowledgeable
Response from LifeStationJan 17, 2025
Thank you for taking the time to leave a 5-star review. We're honored to have Thomas on our team.
Barbara Poveromo C.
Ben was very helpful walking me through all the details. I told him I was down to my final 3 picks. He was not at all pushy and we went through all 3 offers. What told me was not only the convenience of the smartwatch, but when he explained the 24/7 monitoring. The price was comparable to all the others. If Ben is an indication of what their customer service will be like then I know I made the right choice.
Response from LifeStationJan 17, 2025
Thank you for sharing your experience! We're thrilled to hear that Ben provided such helpful and pressure-free guidance while assisting you. It's great to know that his explanation of the smartwatch features and 24/7 monitoring made the difference in your decision. Your kind words mean a lot, and we’re proud to have Ben on our team.
Kathy
I don't have it yet Sherry was very informative and pleasant to talk with, it was fun, and I can't think of many sales persons that are fun to speak with! All questions were answered promptly even if I did not want to hear her answer!
Response from LifeStationJan 15, 2025
Thank you for the wonderful review! We're thrilled to hear that Sherry made the experience informative, enjoyable, and fun. We’re here if you have any more questions—happy to help!
John P.
Very knowledgeable representative (Christina), professional and helpful as i asked many questions. No pressure and a very good listener
Response from LifeStationJan 15, 2025
Thank you for the 5-star review. Christina is a great asset to the team and we're happy to hear you enjoyed your experience with her.
Karen
We have weak cell service. This is the first time (of a half dozen or so calls) where the caller knew the differences between GPS, cell service, Blue Tooth, WiFi, and landline. I still didnt get a call back after scheduling a time for one, but the web site had enough information to choose a system that might work.
Response from LifeStationJan 15, 2025
Thank you for your feedback! We're glad our team could provide clear information to help you navigate your options. We apologize for the missed call back and appreciate your patience. If you have further questions or need assistance, don't hesitate to reach out—we’re here to help!
DC, family M.
The CSR was wonderful. She listened well and made great suggestions. She volunteered info before we even had to ask.
Response from LifeStationJan 15, 2025
Thank you for your kind words! We're thrilled to hear that our CSR provided such attentive and proactive support. We’ll be sure to share your feedback with the team!