LifeStationReviews of lifestation.com

The rep, Sherry Lynn, was very helpful and not pushy at all. Answered all my questions and made me comfortable with my decision for this system for my mother. She was awesome. I was going to call around and get prices on other systems but after such good customer service, I was sold on Life Station.

Your representative was well prepared, explained everything well, was pleasant, professional and I was very pleased with the experience. Well done!

He answered all my questions and was very patient.

I compared prices and services. LifeStation was providing identical services and no base station or additional costs, just monitoring which was competitive.

Be careful, in my humble opinion. Things aren't always as the seem. My last comment was flagged because Lifestation said it was deflamorty even though my statement was true and accurate. Life alert is the captain in the industry for a reason. Have a great day.

I could understand "Frankie". he Explained every thing quite well. I am 90 years old. It appears to be the proper fit for me. A nurse told me, better to have a device and not use it. The price fits my budget. I have an old home, will install a mail box at our back door. Thank you for the help.

Definitely works will,although the lanyard tends to come off the alert button. Is there a better way to keep it attached?

In 2024 my elderly mother was provided with this service, at no cost, by her health insurance provider and there were NO PROBLEMS...but that quickly changed when in 2025 she needed to pay a monthly fee for this service. We received notification, via a phone call and also with a red alert showing on her LifeStation console, that her button (necklace) needed to be replaced so a new one was sent to her. Once the new button was received it was activated but the red light wouldn't clear. I made at least 6 phone calls and spoke to multiple customer service representatives and was given multiple explanations and remedies to correct this red alert light problem...NONE OF WHICH HAVE WORKED!! And, she was also charged for the return mailing label, which I was NOT TOLD WOULD OCCUR! During my latest conversation on 1/18/2025 with yet another customer service rep I was AGAIN assisted in resetting the console to try to eliminate the red light alert...BUT THE RESET FAILED AGAIN! And, I was told my mom NEEDED A NEW BUTTON/NECKLACE, which is to be shipped. If LifeStation can't correct a problem with their equipment why would I EVER feel confident about their ability to provide the medical assistance should my mom fall and need help!!