Kimberly T.
Terrible
Terrible. I spent about 40 minutes with a very nice agent and bought a year subscription. After a week of no communication I called to check on the status of my order. At that time, I was told my order had been cancelled due to a payment issue BUT a no one told me. I then had to spend another 40 minutes replacing the whole order again. My whole first order had been deleted.
Response from LifeStationJan 10, 2025
Thank you for taking the time to write a review. We’re sorry for the inconvenience and frustration you experienced. This is not the level of service we aim to provide. Your feedback is important, and we’re reviewing our processes to ensure better communication in the future.