LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

Colleen Reaves’ D.
Feb 3, 2025
Very pleased with the experience!
No wait time to talk to a real person! I have talked on the phone with 3 different representatives & they were all very easy to understand, polite, professional, & very helpful! They answered all of my questions & made the purchase process very quick & easy! We were referred by a satisfied Sidekick user, and so far, I am very pleased with the experience!
Response from LifeStationFeb 3, 2025
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team and the quick, easy process. We appreciate the referral and look forward to continuing to serve you!
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Arline H.
Feb 3, 2025
A new subscriber's payee.
Freddie, our sales person was courteous and answered all our questions.
Response from LifeStationFeb 3, 2025
Thank you for your kind words! We're glad Freddie could assist you and provide excellent service. We appreciate your feedback!
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Christy L.
Feb 3, 2025
The system was sent to my address
The system was sent to my address. I ordered it for my mom. Many phone calls to correct the situation and get a system sent to her. This caused an unnecessary delay. I also ordered a lockbox. Haven’t received one. Just a hassle all around. Not very confident in this system.
Response from LifeStationFeb 3, 2025
We apologize for the initial confusion and delay. We're glad we were able to contact you and resolve the issue. Your feedback is valuable, and we’re committed to providing a better experience moving forward. Thank you for your patience!
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Buggar
Feb 3, 2025
I have not gotten it yet
I have not gotten it yet. No tracking and no calls back. NOT happy
Response from LifeStationFeb 3, 2025
Thank you for your feedback, and we sincerely apologize for the frustration you experienced. We're happy to let you know that your device is out for delivery today! We’ve also reached out to address your shipping concerns. Please don’t hesitate to contact us if you have any further questions or need assistance.
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Jamey O.
Feb 1, 2025
They were very helpful.
They were very helpful.
Response from LifeStationFeb 3, 2025
Thank you for the 5-star review. Your feedback is appreciated.
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customer
Jan 30, 2025
Customer service made everything very…easy
Customer service made everything very clear and easy to understand,was pleasant and spoke clearly.
Response from LifeStationJan 31, 2025
Thank you for the 5-star review. We're glad you enjoyed your experience. Welcome to the LifeStation family.
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Shari B.
Jan 29, 2025
Maria was my customer service…
Maria was my customer service representative. She has a pleasant personality and was very knowledgable in answering questions. I didn't feel as though I was getting a "sales pitch" like I had gotten with a different company when I was inquiring about purchasing. The pricing is very reasonable. I also feel a sense of relief knowing that my father will have access to 24 hour emergency assistance at the touch of a button.
Response from LifeStationJan 30, 2025
Thank you for sharing your thoughtful feedback! We're thrilled to hear that Maria provided such a pleasant and informative experience without any sales pressure. It's wonderful knowing your father will have 24-hour emergency assistance and peace of mind.
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customer John D.
Jan 29, 2025
When you need help
Frankie made it very easy and he is very informative on what is included
Response from LifeStationJan 30, 2025
Thanks for the awesome review! We're glad Frankie made everything easy and provided clear information. We'll be sure to share your kind words with him!
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