Isaiah R.
Helpful agent
Agent. Was knowledgeable and helpful.
Response from LifeStationMar 12, 2025
Thank you for taking the time to leave a 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
Isaiah R.
Agent. Was knowledgeable and helpful.
Response from LifeStationMar 12, 2025
Thank you for taking the time to leave a 5-star review!
Paul
I haven't received my item as of yet, I've already been charged for the monthly service and I can't even use it. Terrible business
Response from LifeStationMar 10, 2025
We’re sorry for any frustration this may have caused. Your billing cycle starts when your order is processed. However, we see that your equipment has been delivered. If you haven’t received it or are experiencing any issues, we’re happy to help get you up and running as soon as possible. Feel free to give us a call.
Christine K.
Super easy experience. Our family is a returning customer so everything carried over seamlessly. Frankie was super helpful on the phone. Knowledgeable about the product and compassionate about our family's needs and concerns. Would recommend this company to anyone!
Response from LifeStationMar 12, 2025
Thank you for your loyalty and for sharing your experience! We're thrilled to hear that everything carried over seamlessly and that Frankie provided knowledgeable and compassionate support. Your recommendation means a lot to us, and we're grateful to have you as part of the LifeStation family.
Debra R.
Christina was very helpful and courteous and gave me all the information I needed. She also talked to her supervisor and was able to provide a discount.
Response from LifeStationMar 11, 2025
Thank you for sharing your experience with Christina! We're glad to hear she was helpful, courteous, and able to provide you with all the information you needed.
Ann S.
Frankie was kind, patient and informative. He explained everything just right.
Response from LifeStationMar 12, 2025
Thank you for your kind words about Frankie! We're delighted to hear that he was patient, informative, and provided clear explanations. We'll be sure to share your feedback with him—he'll be thrilled to know he made a positive impact.
customer
Lady that I talked to very nice, answered all my questions! Thank you
Response from LifeStationMar 7, 2025
Thank you for your feedback! We're so glad to hear that you had a great experience and that all your questions were answered.
Me
Frankie was very respectful and patient…
Response from LifeStationMar 7, 2025
Thank you for your kind words! We're glad to hear that Frankie provided a respectful and patient experience. We'll be sure to pass along your feedback.
Marc R.
Your representative Frankie was very friendly, helpful, patient, informative,,and knowledgeable. The registration process was easy and seamless.
Response from LifeStationMar 7, 2025
Thank you for your wonderful feedback! We're delighted to hear that Frankie provided a friendly, helpful, and informative experience. Ensuring a smooth and seamless registration process is always our goal.