LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

BRENDA W.
Mar 4, 2025
It was very easy too order
It was very easy too order
Response from LifeStationMar 5, 2025
Thank you for the review!
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Judith H.
Mar 4, 2025
Process was easy and agent very…
Process was easy and agent very knowledgeable.
Response from LifeStationMar 5, 2025
Thank you for taking the time to leave a 5-star review.
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customer
Mar 4, 2025
Friendly, knowledgeable and accommodating sales staffs staff
Friendly and accommodating sales staff. Ease of purchase.
Response from LifeStationMar 5, 2025
Thank you for your feedback! We’re happy to hear that our sales staff was friendly and accommodating, and that you found the purchase process easy. We strive to make every step as smooth as possible for our customers.
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Mary
Mar 4, 2025
LifeStation watch was purchased…
LifeStation watch was purchased 02/02/25. Twice it wouldn't activate after tapping the face. Called cust svc, and it was restarted. I was told to charge the watch for 2 hours every day. However a selling point for the watch was that it only needed to be charged 2 hours every 5 days.
Response from LifeStationMar 5, 2025
Thank you for your feedback. We’re sorry to hear about the activation issues you experienced and appreciate you reaching out to our customer service team for assistance. While the LifeStation watch battery can last up to five days, we do recommend daily charging to ensure it remains fully powered and ready to use in case of an emergency. Your safety is our top priority, and we appreciate your input as we continue to improve our products and communication. If you need any further assistance, please don’t hesitate to reach out.
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customer
Mar 4, 2025
Thomas was very helpful and patient
Thomas was very helpful and patient, thank you.
Response from LifeStationMar 5, 2025
Thank you for your feedback! We're so glad to hear that Thomas was helpful and patient. We’ll be sure to pass along your kind words to him.
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customer
Mar 3, 2025
Thank you!!
Very satisfied A+++
Response from LifeStationMar 5, 2025
Thank you for the 5-star review!
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CARRETTA E M.
Mar 3, 2025
How curtious and respectful the representative was towards me
How curtios and respectful the
Response from LifeStationMar 5, 2025
Thank you for your feedback! We're delighted to hear that our representative was courteous and respectful. Providing excellent customer service is our top priority. If you ever need further assistance, we're always here to help!
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customer
Mar 3, 2025
Did not disclose when ordered that I…
Did not disclose when ordered that I would have to pay for device plus monthly service fee that's why I cancelled and had them put money back on my card.lus after seeing charges and after I told the guy in phone I could not afford the device or monthly charges for it and wanted to cancel he assured me it was cancelled and money would be back in my card and so far that was a lie and now I have to wait for device to be mailed to me and return it before I can get refund
Response from LifeStationMar 5, 2025
We’re sorry to hear about your experience. Our goal is always to ensure transparency in our pricing, and we do our best to clearly outline the details of our service packages during the ordering process. As discussed, the charge you saw was for the agreed-upon service package, as our equipment is provided at no cost. We appreciate your feedback and will continue working to improve our communication. If you have any further questions or concerns, please feel free to reach out—we’re happy to assist.
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