Lee F.
The Best Sales Person
The sales person was so helpful and understanding
Response from LifeStationMay 15, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
Lee F.
The sales person was so helpful and understanding
Response from LifeStationMay 15, 2025
Thank you for the 5-star review!
customer
Very knowledgeable and explained everything.
Response from LifeStationMay 15, 2025
Thank you for your kind feedback! We’re so glad to hear that everything was explained clearly and that you felt well-informed. Providing knowledgeable and helpful service is what we strive for, and we’re happy we could meet your expectations.
customer
EVERYONE WAS POLITE. AND KNEW WHAT I WAS LOOKING FOR. AND I NEEDED GPS/ FALL PROTECTION. NOW IM JUST WAITING FOR MY DEVICE TO ARRIVE. THANK YOU.!!! JOHN LUTZ BURNSVILLE MINN.
Response from LifeStationMay 15, 2025
Thank you, Mr. Lutz! We’re so glad to hear that our team was polite and helpful in guiding you to the right solution. It’s great to know we could assist you with finding a device that includes GPS and fall protection. Your equipment is on its way, and we’ll be here if you need anything in the meantime. Thank you for choosing LifeStation!
Donna
I ordered this two weeks ago and still have not received my medical alert. I am beginning to feel this co.pa y is more concerned with getting their money than the customer.
Response from LifeStationMay 15, 2025
Thank you for your feedback. We're truly sorry for the delay and the frustration this has caused. I completely understand how important it is to receive your medical alert system promptly. I did look into your order and confirmed that the processing time was impacted by the payment method used. However, I’m happy to share that your equipment is now on its way and should be arriving shortly. We genuinely value your safety and satisfaction, and appreciate your patience.
MELANIE F.
I had a conversation with Sherry and got great help in understanding the system. Sherry explained everything very well to me and I signed up for your service.
Response from LifeStationMay 15, 2025
Thank you so much for the 5-star review! We’re thrilled to hear that Sherry was able to clearly explain everything and help you feel confident in signing up. We’re grateful to have her on our team and even more grateful to have you as part of our service.
customer
Need to be more forthcoming with information
Response from LifeStationMay 15, 2025
Thank you for your feedback — we truly appreciate it. I’m sorry if we fell short in providing the level of detail you expected. We’re committed to being clear and transparent, and your input helps us improve. If there’s anything specific you feel we could have communicated better, we’d love the opportunity to make it right.
M E.
Christina helped through the process and answered all my questions
Response from LifeStationMay 14, 2025
Thank you for your feedback! We're happy to hear that Christina was able to guide you through the process and answer all your questions. We'll be sure to pass along your kind words to her!
customDebra R.
Franky was very nice and explained everything in detail. Explained options and made me feel very confident in this product
Response from LifeStationMay 14, 2025
Thank you for the wonderful feedback! We're so glad to hear that Franky took the time to explain everything clearly and helped you feel confident in your decision. We'll be sure to share your kind words with him!