LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health reviews

2,188 approved reviews, newest moderated first

pam
Sep 18, 2025
HUGE MONEY GRAB SCHEME AND TO THOSE…
HUGE MONEY GRAB SCHEME AND TO THOSE MOST VULNERABLE, IT'S ABSOLUTELY DISGUSTING. DO NOT GO HERE AND DO NOT SIGN ANY PAPER WORK.
Response from LifeStance HealthSep 26, 2025
Pam, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Taralee B.
Sep 17, 2025
Sarahbeth Holman is wonderful
Sarahbeth Holman is wonderful! I have really appreciated getting to work with her, she is a very effective provider!
Response from LifeStance HealthSep 17, 2025
Taralee, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
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Cynthia Z.
Sep 17, 2025
Always a great experience
Always a great experience. I feel heard, understood and well taken care of.
Response from LifeStance HealthSep 17, 2025
Cynthia, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
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Terry T.
Sep 17, 2025
Check in process
I feel that the check-in process asked too many questions and often the questions are repeats over and over every time you check in and some of those questions don’t need to be asked every time
Response from LifeStance HealthSep 17, 2025
Terry, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Trudy G.
Sep 16, 2025
Terrible customer service!
I made an appointment online. I needed to cancel the appointment. I realized I could not cancel online or on the portal. The only way to cancel was to call. I was on hold for 10 minutes before they gave me the opportunity to leave a message and get a call back, which I opted for. I never got a call back. This was on a Friday. My appointment was for the following Tuesday. I called again on Monday and after a 15-minute hold, spoke to a woman who said they had a 48-hour cancellation fee policy and since I was cancelling 24 hours before, I would be charged the cancellation fee. I explained that I had called on Friday and not gotten a call back, so I should not be charged. The next day, I got a text with my statement so I could pay my balance. I never even saw a provider and I can tell this is a sketchy organization.
Response from LifeStance HealthSep 17, 2025
Trudy, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Maria
Sep 15, 2025
This place ia a disgraced they have…
This place ia a disgraced they have therapist that have experience they say but only to talk about themselves for a hour. They made an appointment with my son underage and I didnt know when i tried to cancel it they charged me 100 spoke to Amanda which was very rude and talking over me to get no where she hung up on me twice will never use again
Response from LifeStance HealthSep 17, 2025
Maria, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Candie R.
Sep 15, 2025
My counselor Brianna listened intently…
My counselor Brianna listened intently and gave me space to vent and express myself. I am looking forward to our next session!
Response from LifeStance HealthSep 17, 2025
Candie, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
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Teresa G.
Sep 13, 2025
Dr Kannegenti is always a great listener
Dr Kannegenti is always easy to talk to and a great listener.
Response from LifeStance HealthSep 17, 2025
Teresa, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
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